• Resolved Youssouf

    (@youssouf19)


    Hello,

    The vivid save don’t work. It blocks at 48% with this message for a long time :

    “Start backup of backup_uploads_files. Progress: 48%, operating time: 19 second(s)”

    and then it completely stops and there is this error message :

    Backup failed, it seems due to insufficient server resource or hitting server limit., Please switch to Website Info page to send us the debug information.

    I tried to :

    Switch to POD setting.
    Turn PHP limit to 1024 MB
    Enable optimization mode for web hosting / shared hosting

    Nothing worked. Can you help please ?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support tonyrobins

    (@tonyrobins)

    Hello @youssouf19

    The error appears usually because of insufficient server resources.

    So, please try to adjust ALL WPvivid Settings as suggested in this doc to increase the backup success rate.

    All the best,

    Plugin Support tonyrobins

    (@tonyrobins)

    Hi there,

    Since we haven’t heard from you for a while, I am going to mark the thread as resolved.

    Please feel free to let us know if you need any further assistance.

    All the best,

Viewing 2 replies - 1 through 2 (of 2 total)
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