Title: Backup Failed
Last modified: November 22, 2021

---

# Backup Failed

 *  Resolved [ArdathW](https://wordpress.org/support/users/ardathw/)
 * (@ardathw)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/backup-failed-46/)
 * My backup failed. Here is the log. Can you help me?
 *     ```
       WordPress version: 5.8.2
       BackWPup version: 3.10.0
       PHP version: 5.6.40  (64bit)
       MySQL version: 5.7.26-29-log
       cURL version: 7.79.1
       cURL SSL version: OpenSSL/1.1.1l
       WP-Cron url: https://ardathwaller.com/wp-cron.php
       Server self connect: Not expected HTTP response:
       Status-Code: 200
       Server: openresty
       Date: Mon, 22 Nov 2021 00:19:12 GMT
       Content-length: 0
       Strict-transport-security: max-age=31536000; includeSubDomains
   
       Document root: /var/www
       Temp folder: /var/www/wp-content/uploads/backwpup-ef5332-temp/
       Log folder: /var/www/wp-content/uploads/backwpup-ef5332-logs/
       Server: Apache
       Operating System: Linux
       PHP SAPI: cgi-fcgi
       Current PHP user: root
       Maximum execution time: 300 seconds
       BackWPup maximum script execution time: 30 seconds
       Alternative WP Cron: Off
       Disabled WP Cron: Off
       CHMOD Dir: 453
       Server Time: 0:19
       Blog Time: 19:19
       Blog Timezone: America/Indiana/Indianapolis
       Blog Time offset: -5 hours
       Blog language: en-US
       MySQL Client encoding: utf8
       PHP Memory limit: 256M
       WP memory limit: 40M
       WP maximum memory limit: 256M
       Memory in use: 30.75 MB
       Loaded PHP Extensions:: Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apc, apcu, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, igbinary, imagick, json, libxml, mbstring, mcrypt, mysql, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, pspell, readline, session, shmop, soap, sockets, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, yaml, zip, zlib
       ```
   
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbackup-failed-46%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/backup-failed-46/#post-15092978)
 * [@ardathw](https://wordpress.org/support/users/ardathw/) hmm checked the server
   info I found the WP cron server not responding issue, please try this:
    modify**
   wp-config.php** ( you can find this file in your root directory ), and **BEFORE**
   the line: **/\* That’s all, stop editing! Happy blogging. \*/ ** add this line:`
   define('ALTERNATE_WP_CRON' , true );` I hope it could help ^^
 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/backup-failed-46/#post-15114666)
 * since this has not been responded to in a while, I’m going to mark it as resolved.
   
   If you’re still having problems, feel free to let us know.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Backup Failed’ is closed to new replies.

 * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141)
 * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/)
 * [Support Threads](https://wordpress.org/support/plugin/backwpup/)
 * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/)

## Tags

 * [Failed](https://wordpress.org/support/topic-tag/failed/)

 * 2 replies
 * 2 participants
 * Last reply from: [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/backup-failed-46/#post-15114666)
 * Status: resolved