Support » Plugin: Backup Migration » Backup failed

  • Resolved will13877

    (@will13877)


    Hi,
    I have just installed the plugin and tried to make a backup of my site. However, it failed. Here are the error log:

    [STEP] [2021-02-07 07:58:36] Initializing backup…
    [INFO] [2021-02-07 07:58:36] Backup & Migration version: 1.0.9
    [INFO] [2021-02-07 07:58:36] Site which will be backed up: https://kiwidemy.com
    [INFO] [2021-02-07 07:58:36] PHP Version: 7.2.34
    [INFO] [2021-02-07 07:58:36] Web server: LiteSpeed
    [INFO] [2021-02-07 07:58:36] Max execution time (in seconds): 259200
    [INFO] [2021-02-07 07:58:36] Checking if backup dir is writable…
    [INFO] [2021-02-07 07:58:36] Initializing custom error handler
    [SUCCESS] [2021-02-07 07:58:36] Yup it is writable…
    [INFO] [2021-02-07 07:58:36] PHP CLI is available – plugin will try to run server script.
    [STEP] [2021-02-07 07:58:36] Scanning files…
    [STEP] [2021-02-07 07:58:36] Checking free space, reserving…
    [INFO] [2021-02-07 07:58:36] Requires at least 91869038 bytes. [87.61 MB]
    [INFO] [2021-02-07 07:58:36] Disk free space function is not disabled – using…
    [INFO] [2021-02-07 07:58:36] Checking this path/partition: /home/u380449342/domains/kiwidemy.com/public_html/wp-content/backup-migration/backups
    [SUCCESS] [2021-02-07 07:58:36] There is 4,264,062.69 MB free. [4.07 TB]
    [SUCCESS] [2021-02-07 07:58:36] Great! We have enough space.
    [SUCCESS] [2021-02-07 07:58:36] Confirmed, there is more than enough space, checked: 91869038 bytes
    [INFO] [2021-02-07 07:58:36] Scanning done – found 3674 files…
    [SUCCESS] [2021-02-07 07:58:36] Backup initialized…
    [STEP] [2021-02-07 07:58:36] Initializing archiving system…
    [SUCCESS] [2021-02-07 07:58:36] Archive system initialized…
    [STEP] [2021-02-07 07:58:36] Preparing map of files…
    [SUCCESS] [2021-02-07 07:58:36] Files prepared.
    [INFO] [2021-02-07 07:58:36] Starting compression process…
    [STEP] [2021-02-07 07:58:36] Smart memory calculation…
    [INFO] [2021-02-07 07:58:37] There is 384 MBs of memory to use
    [INFO] [2021-02-07 07:58:37] WordPress memory limit: 256 MBs
    [SUCCESS] [2021-02-07 07:58:37] Setting the safe limit to 86 MB
    [STEP] [2021-02-07 07:58:37] Making database backup
    [INFO] [2021-02-07 07:58:37] Iterating database…
    [INFO] [2021-02-07 07:58:37] Database size: 1.2 MB
    [SUCCESS] [2021-02-07 07:58:37] Database backup finished
    [STEP] [2021-02-07 07:58:37] Making archive
    [INFO] [2021-02-07 07:58:37] Compressing…
    [INFO] [2021-02-07 07:58:37] Using PclZip module to create the backup
    [INFO] [2021-02-07 07:58:37] Legacy setting: Using default modules depending on user server
    [STEP] [2021-02-07 07:58:37] Running PHP CLI process – it should be confirmed with next messages
    [SUCCESS] [2021-02-07 07:58:37] PHP CLI initialized – process ran successfully
    [STEP] [2021-02-07 07:58:37] Making batches for each process…
    [INFO] [2021-02-07 07:58:37] Reading list file…
    [INFO] [2021-02-07 07:58:37] Each batch will contain up to 800 files.
    [INFO] [2021-02-07 07:58:37] Large files takes more time, you will be notified about those.
    [SUCCESS] [2021-02-07 07:58:38] Batches completed…
    [STEP] [2021-02-07 07:58:38] Making archive…
    [INFO] [2021-02-07 07:58:38] Adding: 800 files… [Size: 2.89 MB]
    [SUCCESS] [2021-02-07 07:58:47] Milestone: 800/3673 [5 batches left]
    [INFO] [2021-02-07 07:58:47] Adding: 800 files… [Size: 1.13 MB]
    [SUCCESS] [2021-02-07 07:59:01] Milestone: 1600/3672 [4 batches left]
    [INFO] [2021-02-07 07:59:01] Adding: 800 files… [Size: 268.35 KB]
    [SUCCESS] [2021-02-07 07:59:17] Milestone: 2400/3671 [3 batches left]
    [INFO] [2021-02-07 07:59:17] Adding: 800 files… [Size: 11.41 MB]
    [SUCCESS] [2021-02-07 07:59:33] Milestone: 3200/3670 [2 batches left]
    [INFO] [2021-02-07 07:59:33] Adding: 474 files… [Size: 57.32 MB]
    [DOWNLOAD GENERATED] File downloaded on (server time): 2021-02-07 08:00:25
    [DOWNLOAD GENERATED] Last update (seconds): 52 seconds ago
    [DOWNLOAD GENERATED] Last update (date): 2021-02-07 07:59:33

    Any help will be highly appreciated. Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support backupsupport

    (@backupsupport)

    Hi @will13877

    My apologies for such a late reply.

    I can’t see any issues in your logs, did you get hick-ups screen only?
    I can see that it runs in PHP CLI mode, it’s possible that you get false-positive.

    If you used the “preview ongoing backup progress” button in the top corner, it’s possible that it just fails on the front-end.

    We’re working on solution for it currently.
    PHP CLI can’t be timed out – so, please let it run.

    After some time you should see new backup on your list.

    Let me know if that’s what happened here.
    Thank you.

    Plugin Support backupsupport

    (@backupsupport)

    We didn’t hear anything from you in the last few days.
    I can assume that the issue is fixed, so I am closing this topic.

    If I am wrong feel free to create new topic.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Backup failed’ is closed to new replies.