Title: Backup fail
Last modified: January 16, 2022

---

# Backup fail

 *  Resolved [writtenhouseinc](https://wordpress.org/support/users/writtenhouseinc/)
 * (@writtenhouseinc)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/backup-fail-9/)
 * Here’s the log I get when I try to backup:
 *     ```
       [STEP] [2022-01-16 00:44:49] Initializing restore process
       [STEP] [2022-01-16 00:44:49] Looking for PHP CLI executable file.
       [INFO] [2022-01-16 00:44:50] PHP CLI Filename: php
       [INFO] [2022-01-16 00:44:50] PHP CLI Version: 7.4.27 (cli)
       [INFO] [2022-01-16 00:44:50] PHP CLI Memory limit: 768M/512M
       [INFO] [2022-01-16 00:44:50] PHP CLI Execution limit: 0/0
       [SUCCESS] [2022-01-16 00:44:50] We properly detected PHP CLI executable file.
       [INFO] [2022-01-16 00:44:50] Downloading via PHP CLI
       [INFO] [2022-01-16 00:44:50] Creating lock file
       [STEP] [2022-01-16 00:44:50] Initializing download process
       [SUCCESS] [2022-01-16 00:44:50] Downloading initialized
       [STEP] [2022-01-16 00:44:50] Downloading remote file...
       [INFO] [2022-01-16 00:44:51] Unlocking migration
       [INFO] [2022-01-16 00:44:51] Removing downloaded file
       [ERROR] [2022-01-16 00:44:51] Download error
       [ERROR] [2022-01-16 00:44:51] Error: transfer closed with 1135441289 bytes remaining to read
       [DOWNLOAD GENERATED] File downloaded on (server time): 2022-01-16 00:44:53
       [DOWNLOAD GENERATED] Last update (seconds): 4 seconds ago
       [DOWNLOAD GENERATED] Last update (date): 2022-01-16 00:44:49
       ```
   

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/backup-fail-9/#post-15258659)
 * Hi [@writtenhouseinc](https://wordpress.org/support/users/writtenhouseinc/)
 * It looks that your site where you made the backup closed the download before 
   it finish.
 * To fix that please try:
    1. Go to „Other options” section on the site where you
   made the backup 2. Alternate download method: [https://prnt.sc/1slr41w](https://prnt.sc/1slr41w)
   3. Save that section 4. Try again to use your migration URL (you can also copy
   new one from backups list)
 * We have alternate download method for such cases, if it won’t help, you may need
   to upload your backup manually. You can do that via FTP or use our upload area.
 * Let me know if that solves your issue 🙂
    Thank you!
 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/backup-fail-9/#post-15288815)
 * As we didn’t hear any reply in last days.
    I can assume that you resolved the
   issue.
 * Feel free to open new topic if I am wrong!
    Thank you 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Backup fail’ is closed to new replies.

 * ![](https://ps.w.org/backup-backup/assets/icon-128x128.png?rev=2995566)
 * [Backup Migration](https://wordpress.org/plugins/backup-backup/)
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 * 2 replies
 * 2 participants
 * Last reply from: [iClyde](https://wordpress.org/support/users/iclyde/)
 * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/backup-fail-9/#post-15288815)
 * Status: resolved