Title: Backup error and javascripts errors
Last modified: May 22, 2018

---

# Backup error and javascripts errors

 *  [mefatsh](https://wordpress.org/support/users/mefatsh/)
 * (@mefatsh)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/backup-error-and-javascripts-errors/)
 * When I try to backup my site with BackupBuddy and click Complete Backup I get
   this error:
 * Error #82389: A javascript error occurred which may prevent the backup from continuing.
   Check your browser error console for details. This is most often caused by another
   plugin or theme containing broken javascript. See details below for clues or 
   try temporarily disabling all other plugins.
 * Details: `TypeError: a.widget is not a function`.
 * URL: `https://www.corestudio.org/wp-admin/load-scripts.php?c=1&load%5B%5D=hoverIntent,
   common,admin-bar,svg-painter,heartbeat,wp-auth-check,jquery-ui-mouse,jquery-ui-
   sortable,jquery-ui-resizable,jquery-u&load%5B%5D=i-draggable,jquery-ui-button,
   jquery-ui-dialog,wpdialogs,jquery-ui-slider,jquery-touch-punch,iris,wp-color-
   picker,jquery-effects-&load%5B%5D=core,jquery-effects-bounce&ver=4.9.6`.
 * Line: `257`.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbackup-error-and-javascripts-errors%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [7 years, 11 months ago](https://wordpress.org/support/topic/backup-error-and-javascripts-errors/#post-10310371)
 * You’re using a commercial theme/plugin and need support, so please use their 
   official support channel. We feel they are best equipped to support their products.
 * [https://members.ithemes.com/login](https://members.ithemes.com/login)
 * **Commercial products are [not supported in these forums](https://make.wordpress.org/support/handbook/forum-welcome/#do-not-post-about-commercial-products).**.
 *  Thread Starter [mefatsh](https://wordpress.org/support/users/mefatsh/)
 * (@mefatsh)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/backup-error-and-javascripts-errors/#post-10310382)
 * No i take an example, it happent everywhere.
    Also in revolution slider, creating
   pages, creating contact form 7 ecc. It’s not just for this plugin.
 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [7 years, 11 months ago](https://wordpress.org/support/topic/backup-error-and-javascripts-errors/#post-10310398)
 * This may be a plugin or theme conflict. Please attempt to disable all plugins,
   and use one of the default (Twenty*) themes. If the problem goes away, enable
   them one by one to identify the source of your troubles.
 * If you can install plugins, install “Health Check”: [https://wordpress.org/plugins/health-check/](https://wordpress.org/plugins/health-check/)
   On the troubleshooting tab, you can click the button to disable all plugins and
   change the theme for you, while you’re still logged in, **without affecting normal
   visitors to your site**.
 *  Thread Starter [mefatsh](https://wordpress.org/support/users/mefatsh/)
 * (@mefatsh)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/backup-error-and-javascripts-errors/#post-10310430)
 * Thanks Steve, i found error on my cache plugin. After I disable it everything
   work fine. Now the problem is fixed. Thanks again.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Backup error and javascripts errors’ is closed to new replies.

## Tags

 * [backupbuddy](https://wordpress.org/support/topic-tag/backupbuddy/)
 * [java](https://wordpress.org/support/topic-tag/java/)
 * [javascript](https://wordpress.org/support/topic-tag/javascript/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [mefatsh](https://wordpress.org/support/users/mefatsh/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/backup-error-and-javascripts-errors/#post-10310430)
 * Status: not resolved

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