Title: Backup Error
Last modified: February 18, 2021

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# Backup Error

 *  Resolved [jaxter01](https://wordpress.org/support/users/jaxter01/)
 * (@jaxter01)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/backup-error-41/)
 * [STEP] [2021-02-18 12:51:28] Initializing restore process…
    [INFO] [2021-02-18
   12:51:29] Creating lock file [STEP] [2021-02-18 12:51:29] Initializing download
   process [SUCCESS] [2021-02-18 12:51:29] Downloading initialized [STEP] [2021-
   02-18 12:51:29] Downloading remote file… [INFO] [2021-02-18 12:51:29] Unlocking
   migration [INFO] [2021-02-18 12:51:29] Removing downloaded file [ERROR] [2021-
   02-18 12:51:29] Download error [ERROR] [2021-02-18 12:51:29] Error: error:1408F10B:
   SSL routines:ssl3_get_record:wrong version number [DOWNLOAD GENERATED] File downloaded
   on (server time): 2021-02-18 12:51:30 [DOWNLOAD GENERATED] Last update (seconds):
   2 seconds ago [DOWNLOAD GENERATED] Last update (date): 2021-02-18 12:51:28
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbackup-error-41%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [backupsupport](https://wordpress.org/support/users/backupsupport/)
 * (@backupsupport)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/backup-error-41/#post-14072977)
 * Hi [@jaxter01](https://wordpress.org/support/users/jaxter01/)
 * Your error tells me that something is wrong with your certificate.
    Maybe it’s
   untrusted for cURL or your source server does not support ssl3.
 * You should try to do the quick-migration without HTTPS protocol.
 * I.e. try **http://**something.xyz/backup instead of **https://**something.xyz/
   backup
 * Let me know if that solves your issue
    Thank you
    -  This reply was modified 5 years, 2 months ago by [backupsupport](https://wordpress.org/support/users/backupsupport/).
      Reason: Formatting
    -  This reply was modified 5 years, 2 months ago by [backupsupport](https://wordpress.org/support/users/backupsupport/).
 *  Plugin Support [backupsupport](https://wordpress.org/support/users/backupsupport/)
 * (@backupsupport)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/backup-error-41/#post-14086960)
 * Hello, as we didn’t hear anything from you in last few days I can assume that
   your issue is solved.
 * If I am wrong feel free to open new topic 🙂
    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Backup Error’ is closed to new replies.

 * ![](https://ps.w.org/backup-backup/assets/icon-128x128.png?rev=2995566)
 * [Backup Migration](https://wordpress.org/plugins/backup-backup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/backup-backup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/backup-backup/)
 * [Active Topics](https://wordpress.org/support/plugin/backup-backup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backup-backup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backup-backup/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [backupsupport](https://wordpress.org/support/users/backupsupport/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/backup-error-41/#post-14086960)
 * Status: resolved