Title: Backup Error Last modified: September 30, 2019 --- # Backup Error * Resolved [philipp1121](https://wordpress.org/support/users/philipp1121/) * (@philipp1121) * [6 years, 7 months ago](https://wordpress.org/support/topic/backup-error-28/) * Hey, full backup throughs error. I have already tried to increase memory limit and max execution time. If I exclude the uploads folder from the backup it works. Is it possible that the problem is, that the target destination for the backup files is /uploads folder as well? * ERROR in Admin Dashboard while job is running: * WARNUNG: Signal „SIGTERM“ (Abbruch-Signal) wurde an das Skript gesendet! * ERROR LOG: * INFO] BackWPup 3.6.10; Ein Projekt der Inpsyde GmbH [INFO] WordPress 5.2.3 auf [https://digital-audio-systems.com/](https://digital-audio-systems.com/) [INFO] Log-Level: Normal (übersetzt) [INFO] BackWPup-Auftrag: Weekly Complete [INFO] Logfile ist: backwpup_log_adf299_2019-09-30_15-28-48.html [INFO] Backup-Datei ist: 2019-09-30_15-28-48_MEFNPO6X02.zip [30-Sep-2019 15:28:48] 1. Versuche, die Datenbank zu sichern … [30-Sep-2019 15:28:48] Mit Datenbank db1010748_das auf mysql25.selfservice.business.upc.at verbunden [30-Sep-2019 15:29:01] Datenbank- Backup „db1010748_das.sql“ mit 44,29 MB zur Backup-Datei-Liste hinzugefügt [30- Sep-2019 15:29:02] Datenbank-Backup fertig! [30-Sep-2019 15:29:03] 1. Versuche, eine Liste der Verzeichnisse für das Backup zu erstellen … [30-Sep-2019 15:29: 05] „wp-config.php“ zur Backup-Datei-Liste hinzugefügt. [30-Sep-2019 15:29:05] 2751 Verzeichnisse zu sichern. [30-Sep-2019 15:29:05] 1. Versuche, eine Liste der installierten Plugins zu erstellen … [30-Sep-2019 15:29:05] Die Datei mit der Plugin-Liste „Digital-Audio-Systems.pluginlist.2019-09-30.txt“ mit 2,61 KB zur Backup-Datei-Liste hinzugefügt. [30-Sep-2019 15:29:05] 1. Versuche, eine Manifest-Datei zu generieren … [30-Sep-2019 15:29:05] Die Datei manifest.json mit 4,42 KB wurde zur Backup-Datei-Liste hinzugefügt. [30-Sep-2019 15:29:06] 1. Versuche, Backup zu erstellen … [30-Sep-2019 15:29:06] Komprimiere Dateien als ZipArchive. Bitte habe einen Moment Geduld. [30-Sep-2019 15:32:33] WARNUNG: Signal „SIGTERM“ (Abbruch-Signal) wurde an das Skript gesendet! [30-Sep-2019 15:32:37] 2. Versuche, Backup zu erstellen … [30-Sep-2019 15:34:35] WARNUNG: Signal „SIGTERM“ (Abbruch-Signal) wurde an das Skript gesendet! [30-Sep-2019 15:34:38] 3. Versuche, Backup zu erstellen … [30-Sep-2019 15:37:01] WARNUNG: Signal „SIGTERM“ (Abbruch-Signal) wurde an das Skript gesendet! [30-Sep-2019 15:37:04] FEHLER: Schritt abgebrochen: zu viele Versuche! [30-Sep-2019 15:37: 04] FEHLER: Job mit Fehlern beendet in 496 Sekunden. Um eine korrekte Ausführung zu gewährleisten, musst du die Fehler beheben. * DEBUG INFO: * WordPress-Version: 5.2.3 BackWPup-Version: 3.6.10 PHP-Version: 7.3.7 (64bit) MySQL-Version: 5.6.36 cURL-Version: 7.62.0 cURL-SSL-Version: OpenSSL/1.0.2k WP- Cron-URL:: [https://digital-audio-systems.com/wp-cron.php](https://digital-audio-systems.com/wp-cron.php) Verbindung zum Server selbst:: Response-Test OK Document root: /var/www/vhosts/ 1/111690/webspace/httpdocs/digital-audio-systems.com2 Temp-Verzeichnis:: /var/ www/vhosts/1/111690/webspace/httpdocs/digital-audio-systems.com2/wp-content/uploads/ backwpup-0ad7bb-temp/ Protokoll-Verzeichnis:: /var/www/vhosts/1/111690/webspace/ httpdocs/digital-audio-systems.com2/wp-content/uploads/backwpup-0ad7bb-logs/ Server: Apache Betriebssystem: Linux PHP-SAPI: cgi-fcgi Aktueller PHP-User: 111690 Maximale Skript-Laufzeit: 1500 Sekunden BackWPup Maximale Script-Ausführungszeit: 300 Sekunden Alternative WP Cron: Aus WP Cron abgeschaltet: Aus Verzeichnis-Rechte: 493 Server-Zeit: 13:33 Zeit der Website: 15:33 Zeitzone der Website: Europe/Berlin Zeitverschiebung der Website: 2 Stunden Sprache der Website: de-DE Zeichensatz des MySQL-Clients: utf8mb4 PHP-Memory-Limit: 2048M WordPress-Memory-Limit: 2048M Maximales WordPress-Memory-Limit: 512M Benutzter Speicher: 104,00 MB Deaktivierte PHP-Funktionen:: closelog, define_syslog_variables, openlog, syslog Geladene PHP-Erweiterungen:: Core, OAuth, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, ionCube Loader, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, propro, raphf, readline, session, shmop, soap, sodium, sqlite3, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbackup-error-28%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 7 replies - 1 through 7 (of 7 total) * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [6 years, 7 months ago](https://wordpress.org/support/topic/backup-error-28/#post-11989738) * Hi [@philipp1121](https://wordpress.org/support/users/philipp1121/) Is it possible for you to give me a full screenshot of the job files tab? Thank you! * Thread Starter [philipp1121](https://wordpress.org/support/users/philipp1121/) * (@philipp1121) * [6 years, 7 months ago](https://wordpress.org/support/topic/backup-error-28/#post-11989906) * [https://www.dropbox.com/s/k93wriuy858e2bn/Screenshot%202019-10-02%2015.51.17.png?dl=0](https://www.dropbox.com/s/k93wriuy858e2bn/Screenshot%202019-10-02%2015.51.17.png?dl=0) * [https://www.dropbox.com/s/hz6g7bpwxab9wvl/Screenshot%202019-10-02%2015.51.07.png?dl=0](https://www.dropbox.com/s/hz6g7bpwxab9wvl/Screenshot%202019-10-02%2015.51.07.png?dl=0) * [https://www.dropbox.com/s/ao7g0g5i83kx0zq/Screenshot%202019-10-02%2015.50.57.png?dl=0](https://www.dropbox.com/s/ao7g0g5i83kx0zq/Screenshot%202019-10-02%2015.50.57.png?dl=0) * [https://www.dropbox.com/s/x7cp8rxphlenc2h/Screenshot%202019-10-02%2015.50.51.png?dl=0](https://www.dropbox.com/s/x7cp8rxphlenc2h/Screenshot%202019-10-02%2015.50.51.png?dl=0) * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [6 years, 7 months ago](https://wordpress.org/support/topic/backup-error-28/#post-11993113) * [@philipp1121](https://wordpress.org/support/users/philipp1121/) What inside` backups-dup-pro` folder? could you try to add this to the excluded list? Thanks! * Thread Starter [philipp1121](https://wordpress.org/support/users/philipp1121/) * (@philipp1121) * [6 years, 7 months ago](https://wordpress.org/support/topic/backup-error-28/#post-11993904) * Hello, * thanks for reply. * That was from duplicator pro plugin. I have removed that directory from the server. but I dont think thats the problem, because if I exclude the uploads folder the backup works. I have also tried the routine again – same error. * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [6 years, 7 months ago](https://wordpress.org/support/topic/backup-error-28/#post-12009354) * Hi [@philipp1121](https://wordpress.org/support/users/philipp1121/) Could you lower the maximum execution time to 25 secs? If the time is set too high (1500 secs) this case so the backup progress will be killed by web server because it’s run too long. Also, please try setting the job to Tar then do the backup again. Is that help? * Thread Starter [philipp1121](https://wordpress.org/support/users/philipp1121/) * (@philipp1121) * [6 years, 7 months ago](https://wordpress.org/support/topic/backup-error-28/#post-12009944) * hey, * thanks for reply. * I have selected TAR and 25 seconds for max execution time in the plugin settings. * Not sure what was the problem, but with these settings it worked. * Thanks for help, you can close the ticket. * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [6 years, 6 months ago](https://wordpress.org/support/topic/backup-error-28/#post-12020524) * [@philipp1121](https://wordpress.org/support/users/philipp1121/) So I’m going to close the ticket here 😀 If you find BackWPUp is useful for you, we would really appreciate it if you leave a positive review and rating. This would encourage us to develop new free features and provide free support 😀 [https://wordpress.org/support/plugin/backwpup/reviews/](https://wordpress.org/support/plugin/backwpup/reviews/) Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Backup Error’ is closed to new replies. * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141) * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/) * [Support Threads](https://wordpress.org/support/plugin/backwpup/) * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/) * 7 replies * 2 participants * Last reply from: [happyAnt](https://wordpress.org/support/users/duongcuong96/) * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/backup-error-28/#post-12020524) * Status: resolved