Support » Plugin: Backup & Restore WPBackItUp » Backup download error

  • Resolved jjj123

    (@jjj123)


    I have just done a backup of my blog and when I click on the zip file to copy it on to my pc I get this error message;
    Not Found

    The requested URL /wp-content/plugins/wp-backitup/backups/Lords Gifts | Wine & Champagne Gifts | Christmas Hampers UK-Export-2013-06-07-1041.zip was not found on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
    Apache/2.4.4 (Unix) Server at blog.lordsgifts.co.uk Port 80

    Please could you help?
    Thanks.
    Kind Regards,
    Julie Jackson.

    http://wordpress.org/extend/plugins/wp-backitup/

Viewing 1 replies (of 1 total)
  • Hi Julie,

    Sorry for the delay. It’s likely that this problem is due to the special characters in your site’s name being incompatible as a URL.

    Another user reported a similar problem with Italian characters so I’m working on a fix now. This will be deployed in version 1.4.1.

    Thanks

Viewing 1 replies (of 1 total)
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