Title: Backup doesn’t work
Last modified: November 22, 2016

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# Backup doesn’t work

 *  Resolved [danielribas1984](https://wordpress.org/support/users/danielribas1984/)
 * (@danielribas1984)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/backup-doesnt-work-2/)
 * I’m using my own host. I tested and the only thing it retrieved back was another
   plugin that I deleted. I uploaded an image, changed a page AFTER the backup, 
   then tried to restore and they are still there. I was planning to buy the solution
   but how can I trust?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [DNutbourne](https://wordpress.org/support/users/dnutbourne/)
 * (@dnutbourne)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/backup-doesnt-work-2/#post-8474389)
 * Hi,
 * Please can you send us a copy of the restoration log? This log can be found in
   the ‘wp-content/updraft’ directory of the site via FTP.
 * The contents will be too long to post here directly, but you can use an online
   service such as Pastebin, and post the link here.
 *  Thread Starter [danielribas1984](https://wordpress.org/support/users/danielribas1984/)
 * (@danielribas1984)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/backup-doesnt-work-2/#post-8475222)
 * pastebin.com/embed_js/97f2UQ0b
 * pastebin.com/embed_js/2unuQTqg
 * pastebin.com/embed_js/YRvXZ4hs
 * pastebin.com/embed_js/RfAchSD1
 * pastebin.com/embed_js/Vd6nBzbH
 * pastebin.com/embed_js/XgYY4GAQ
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/backup-doesnt-work-2/#post-8475231)
 * Hi,
 * Thanks. The restore log appears to be this one:
 * pastebin.com/embed_js/Vd6nBzbH
 * This has the line:
 * > 0000.007 () Restore job started. Entities to restore: plugins, themes, uploads,
   > others. Restore options:
 * The database (db) is not listed as having been chosen for restoration. This is
   where WordPress stores site content, including page content. As such, since it
   wasn’t restored, the result you received – that restoring did not change the 
   page content – is thus the expected result.
 * David
 *  Thread Starter [danielribas1984](https://wordpress.org/support/users/danielribas1984/)
 * (@danielribas1984)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/backup-doesnt-work-2/#post-8478048)
 * I think this is the one that I didn’t use the database option. However, there
   was indeed one backup that I made that I picked the database option.
 * I’m going to try again

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Backup doesn’t work’ is closed to new replies.

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 * 4 replies
 * 3 participants
 * Last reply from: [danielribas1984](https://wordpress.org/support/users/danielribas1984/)
 * Last activity: [9 years, 6 months ago](https://wordpress.org/support/topic/backup-doesnt-work-2/#post-8478048)
 * Status: resolved