Title: Backup does not finish
Last modified: August 22, 2016

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# Backup does not finish

 *  Resolved [calmarcha](https://wordpress.org/support/users/calmarcha/)
 * (@calmarcha)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/backup-does-not-finish/)
 * When I launch a file backup with UpdraftPlus it does not finish.
    After the backup,
   if I rescan local folder for new backup sets I can see plugins, themes, and backup
   log but is says “Not finished” at the left side. My wp-content folderis around
   1GB large. Can you please give me any advise?
 * [https://wordpress.org/plugins/updraftplus/](https://wordpress.org/plugins/updraftplus/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/backup-does-not-finish/#post-5508158)
 * Hi,
 * Please can you post the log file? It’ll be too long for a forum post, so please
   use pastebin.com, and post the link (or a similar service).
 * Make sure you’ve allowed the backup plenty of time first. You wouldn’t expect
   a 1Gb backup to finish immediately.
 * Best wishes,
    David
 *  Thread Starter [calmarcha](https://wordpress.org/support/users/calmarcha/)
 * (@calmarcha)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/backup-does-not-finish/#post-5508219)
 * Hi David,
    The file backup does not finish even allowing the backup much time(
   days). My site has not many visitors, so I am using an account at easycon.com
   to make automatic connections every 10 minutes, in order to keep my WordPress
   running. I am sending you a dropbox link with the log in rtf: [https://www.dropbox.com/s/1eoadlqpc6ghcim/log.0572da28bb93.rtf?dl=0](https://www.dropbox.com/s/1eoadlqpc6ghcim/log.0572da28bb93.rtf?dl=0)
   Thanks and regards Carlos
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/backup-does-not-finish/#post-5508314)
 * Hi Carlos,
 * In the UpdraftPlus ‘Settings’ tab, at the bottom, there is a link for expert 
   settings. In there, change the default ‘split’ settings from its current setting
   of 1000Mb down to 150Mb. Then start a fresh backup. Your web hosting provider
   isn’t giving you much resources, and it’s timing out when trying to manipulate
   the zip file. If you decrease the split size, it will need less resources and
   should succeed.
 * Best wishes,
    David
 *  Thread Starter [calmarcha](https://wordpress.org/support/users/calmarcha/)
 * (@calmarcha)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/backup-does-not-finish/#post-5508340)
 * Hi David
 * Following your recommendation, I reduced the split size to 150MB and now the 
   backup is working perfectly.
 * Thank you very much for your support
 * Best regards
 * Carlos
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/backup-does-not-finish/#post-5508353)
 * You’re welcome!
 * If you find UD useful, then please give us a positive review: [https://wordpress.org/support/view/plugin-reviews/updraftplus?rate=5#postform](https://wordpress.org/support/view/plugin-reviews/updraftplus?rate=5#postform)
 * Best wishes,
    David

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Backup does not finish’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
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 * 5 replies
 * 2 participants
 * Last reply from: [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/backup-does-not-finish/#post-5508353)
 * Status: resolved