Title: Backup does not complete Last modified: November 21, 2019 --- # Backup does not complete * Resolved [ADiscovery](https://wordpress.org/support/users/adiscovery/) * (@adiscovery) * [6 years, 7 months ago](https://wordpress.org/support/topic/backup-does-not-complete-2/) * UpdraftPlus Backup Now does not complete; I had to stop/cancel the “hung” activity. We are using Version 1.16.20 on WordPress 5.3 This what the log file contains 0000.001 (0) Opened log file at time: Thu, 21 Nov 2019 14:56:00 +0000 on [http://tollandpubliclibraryfoundation.org](http://tollandpubliclibraryfoundation.org) 0000.017 (0) UpdraftPlus WordPress backup plugin ([https://updraftplus.com](https://updraftplus.com)): 1.16.20 WP: 5.3 PHP: 7.2.15 (cgi-fcgi, Linux p3nlwpweb166.shr.prod.phx3.secureserver. net 2.6.32-896.16.1.lve1.4.51.el6.nfsfixes.x86_64 #1 SMP Wed Mar 21 11:58:39 MST 2018 x86_64) MySQL: 5.6.32-78.0-log WPLANG: en Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 320M (used: 7.7M | 2M) multisite: N openssl: OpenSSL 1.0.1e 11 Feb 2013 mcrypt: Y LANG: ZipArchive::addFile: Y 0000.041 (0) Free space on disk containing Updraft’s temporary directory: 15743870.9 MB 0000.419( 0) Deleting old temporary file: zieJawHC 0000.474 (0) Deleting old temporary file: backup_2019-11-18-1551_Tolland_Public_Library_Foundatio_22c9ceb20518-others. zip.tmp 0000.505 (0) Tasks: Backup files: 1 (schedule: manual) Backup DB: 1 ( schedule: manual) 0000.728 (0) Requesting semaphore lock (fd) (apparently not via scheduler) 0000.745 (0) Semaphore (fd, wp_1h8q3qyk5w_options) was stuck, set lock time to 2019-11-21 14:56:01 0000.752 (0) Semaphore (fd, wp_1h8q3qyk5w_options) reset to 1 0000.760 (0) Set semaphore last lock (fd) time to 2019-11-21 14:56: 01 0000.767 (0) Semaphore lock (fd) complete 0000.797 (0) Backup run: resumption =0, nonce=81e3d667bc1d, file_nonce=81e3d667bc1d begun at=1574348160 (1s ago), job type=backup 0000.811 (0) Scheduling a resumption (1) after 300 seconds (1574348461) in case this run gets aborted 0000.865 (0) Checking if we have a zip executable available 0000.872 (0) Testing: /usr/bin/zip 0000.892 (0) Output: zip warning: binziptest/test.zip not found or empty 0000.898 (0) Output: adding: binziptest/ subdir1/ (in=0) (out=0) (stored 0%) 0000.904 (0) Output: adding: binziptest/subdir1/ subdir2/ (in=0) (out=0) (stored 0%) 0000.910 (0) Output: adding: binziptest/subdir1/ subdir2/test.html (in=131) (out=107) (deflated 18%) 0000.921 (0) Output: total bytes=131, compressed=107 -> 18% savings 0000.944 (0) Output: adding: binziptest/ subdir1/subdir2/test2.html (in=138) (out=113) (deflated 18%) 0000.951 (0) Output: total bytes=269, compressed=220 -> 18% savings 0001.005 (0) Working binary zip found: /usr/bin/zip 0001.021 (0) Zip engine: found/will use a binary zip: /usr/ bin/zip 0001.031 (0) Creation of backups of directories: beginning 0001.057 ( 0) Beginning creation of dump of plugins (split every: 500 MB) 0002.058 (0) Total entities for the zip file: 587 directories, 3516 files (0 skipped as non-modified), 63.6 MB 0002.117 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- plugins.zip.tmp: 100 files added (on-disk size: 0 KB) 0002.176 (0) Zip: backup_2019- 11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-plugins.zip.tmp: 200 files added (on-disk size: 0 KB) 0002.235 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- plugins.zip.tmp: 300 files added (on-disk size: 0 KB) 0002.293 (0) Zip: backup_2019- 11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-plugins.zip.tmp: 400 files added (on-disk size: 0 KB) 0002.343 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- plugins.zip.tmp: 500 files added (on-disk size: 0 KB) 0002.352 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (4.5 MB, 3516 files batched, 501 (501) added so far); re-opening (prior size: 0 KB) 0002.752( 0) backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-plugins. zip.tmp: size is now: 1.60 MB 0002.817 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- plugins.zip.tmp: 600 files added (on-disk size: 1654.6 KB) 0002.872 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-plugins. zip.tmp: 700 files added (on-disk size: 1654.6 KB) 0002.933 (0) Zip: backup_2019- 11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-plugins.zip.tmp: 800 files added (on-disk size: 1654.6 KB) 0002.993 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- plugins.zip.tmp: 900 files added (on-disk size: 1654.6 KB) 0003.075 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-plugins. zip.tmp: 1000 files added (on-disk size: 1654.6 KB) 0003.084 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (6.3 MB, 3516 files batched, 501 (1002) added so far); re-opening (prior size: 1654.6 KB) 0003.607 (0) backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- plugins.zip.tmp: size is now: 3.80 MB 0003.726 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- plugins.zip.tmp: 1100 files added (on-disk size: 3866.1 KB) 0003.850 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-plugins. zip.tmp: 1200 files added (on-disk size: 3866.1 KB) 0004.006 (0) Zip: backup_2019- 11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-plugins.zip.tmp: 1300 files added (on-disk size: 3866.1 KB) 0004.062 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- plugins.zip.tmp: 1400 files added (on-disk size: 3866.1 KB) 0004.122 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-plugins. zip.tmp: 1500 files added (on-disk size: 3866.1 KB) 0004.134 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (11.4 MB, 3516 files batched, 501 (1503) added so far); re-opening (prior size: 3866.1 KB) 0005.241 (0) backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- plugins.zip.tmp: size is now: 7.90 MB 0009.133 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- plugins.zip.tmp: 1600 files added (on-disk size: 8044.6 KB) 0010.354 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-plugins. zip.tmp: 1700 files added (on-disk size: 8044.6 KB) 0010.449 (0) Zip: backup_2019- 11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-plugins.zip.tmp: 1800 files added (on-disk size: 8044.6 KB) 0010.581 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- plugins.zip.tmp: 1900 files added (on-disk size: 8044.6 KB) 0010.733 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-plugins. zip.tmp: 2000 files added (on-disk size: 8044.6 KB) 0010.783 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (8 MB, 3516 files batched, 501 (2004) added so far); re-opening (prior size: 8044.6 KB) 0011.905( 0) backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-plugins. zip.tmp: size is now: 10.50 MB 0012.087 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- plugins.zip.tmp: 2100 files added (on-disk size: 10736.8 KB) 0012.171 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-plugins. zip.tmp: 2200 files added (on-disk size: 10736.8 KB) 0012.258 (0) Zip: backup_2019- 11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-plugins.zip.tmp: 2300 files added (on-disk size: 10736.8 KB) 0020.697 (0) Adding batch to zip file ( UpdraftPlus_BinZip): over 2.0 seconds have passed since the last write (1.1 MB, 297 (2301) files added so far); re-opening (prior size: 10736.8 KB) 0021.341 ( 0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- plugins.zip.tmp: 2400 files added (on-disk size: 11229.5 KB) 0021.419 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-plugins. zip.tmp: 2500 files added (on-disk size: 11229.5 KB) 0021.480 (0) Zip: backup_2019- 11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-plugins.zip.tmp: 2600 files added (on-disk size: 11229.5 KB) 0021.552 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- plugins.zip.tmp: 2700 files added (on-disk size: 11229.5 KB) 0021.623 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-plugins. zip.tmp: 2800 files added (on-disk size: 11229.5 KB) 0021.636 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (2.5 MB, 3516 files batched, 501 (2802) added so far); re-opening (prior size: 11229.5 KB) 0022.407 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- plugins.zip.tmp: 2900 files added (on-disk size: 12050.4 KB) 0022.465 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-plugins. zip.tmp: 3000 files added (on-disk size: 12050.4 KB) 0022.520 (0) Zip: backup_2019- 11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-plugins.zip.tmp: 3100 files added (on-disk size: 12050.4 KB) 0022.581 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- plugins.zip.tmp: 3200 files added (on-disk size: 12050.4 KB) 0022.636 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-plugins. zip.tmp: 3300 files added (on-disk size: 12050.4 KB) 0022.648 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (21.1 MB, 3516 files batched, 501 (3303) added so far); re-opening (prior size: 12050.4 KB) 0024.663 (0) backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- plugins.zip.tmp: size is now: 19.50 MB 0025.271 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- plugins.zip.tmp: 3400 files added (on-disk size: 19928.5 KB) 0025.516 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-plugins. zip.tmp: 3500 files added (on-disk size: 19928.5 KB) 0029.387 (0) Created plugins zip (0) – 21994.4 KB in 28.3 s (776.6 KB/s) (sha1: 54dab413027c62348605d0521962b7a0e079a250, sha256: 547fe5fda1e242c108e96cc5ac167340781b3ccce8111f81e83c4a9254fb3a3b) 0029.421( 0) Beginning creation of dump of themes (split every: 500 MB) 0029.592 (0) Total entities for the zip file: 86 directories, 505 files (0 skipped as non-modified), 8.2 MB 0029.648 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- themes.zip.tmp: 100 files added (on-disk size: 0 KB) 0029.713 (0) Zip: backup_2019- 11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-themes.zip.tmp: 200 files added (on-disk size: 0 KB) 0029.788 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- themes.zip.tmp: 300 files added (on-disk size: 0 KB) 0029.850 (0) Zip: backup_2019- 11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-themes.zip.tmp: 400 files added (on-disk size: 0 KB) 0029.904 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- themes.zip.tmp: 500 files added (on-disk size: 0 KB) 0029.912 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (8.2 MB, 505 files batched, 501 (501) added so far); re-opening (prior size: 0 KB) 0030.863( 0) backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-themes. zip.tmp: size is now: 5.60 MB 0031.408 (0) Created themes zip (0) – 5737.3 KB in 2 s (2933.7 KB/s) (sha1: ccd7423671c806ce35b97b89f3d25e86a15898ca, sha256: 129d20c4bfecaa0ace2ca262c1245f6656e3ba8b65828a375fe2475d4a47d804) 0031.452 (0) Exclusion option setting (uploads): backup*,*backups,backwpup*,wp-clone 0031.468( 0) Looking for candidates to backup in: /home/content/p3pnexwpnas05_data01/08/ 3183308/html/wp-content/uploads 0031.501 (0) finding files: 2016: adding to list( 1) 0031.513 (0) finding files: 2015: adding to list (2) 0031.541 (0) finding files: photo-gallery: adding to list (3) 0031.557 (0) finding files: 2018: adding to list (4) 0031.589 (0) finding files: .htaccess: adding to list (5) 0031.619( 0) finding files: 2017: adding to list (6) 0031.644 (0) finding files: 2019: adding to list (7) 0031.660 (0) finding files: 2013: adding to list (8) 0031.672( 0) finding files: 2014: adding to list (9) 0031.689 (0) Beginning creation of dump of uploads (split every: 500 MB) 0031.934 (0) Total entities for the zip file: 68 directories, 1098 files (0 skipped as non-modified), 284 MB 0031.993( 0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- uploads.zip.tmp: 100 files added (on-disk size: 0 KB) 0032.013 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 25 MB added on this batch (28.8 MB, 1098 files batched, 118 (118) added so far); re-opening (prior size: 0 KB) 0032.557( 0) backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-uploads. zip.tmp: size is now: 28.90 MB 0032.595 (0) A useful amount of data was added after this amount of zip processing: 1 s (normalised: 0.9 s, rate: 28478.3 KB/ s) 0032.631 (0) Performance is good – will increase the amount of data we attempt to batch (time=1.0369648933411, normalised_time=0.89892858386488, max_time=32.618283987045, data points known=1, old_max_bytes=26214400, new_max_bytes=209715200) 0032.713( 0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- uploads.zip.tmp: 200 files added (on-disk size: 29565.4 KB) 0032.783 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-uploads. zip.tmp: 300 files added (on-disk size: 29565.4 KB) 0032.855 (0) Zip: backup_2019- 11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-uploads.zip.tmp: 400 files added (on-disk size: 29565.4 KB) 0032.918 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- uploads.zip.tmp: 500 files added (on-disk size: 29565.4 KB) 0032.988 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-uploads. zip.tmp: 600 files added (on-disk size: 29565.4 KB) 0033.013 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (146.6 MB, 1098 files batched, 501 (619) added so far); re-opening (prior size: 29565.4 KB) 0037.308 (0) backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- uploads.zip.tmp: size is now: 175.40 MB 0040.206 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- uploads.zip.tmp: 700 files added (on-disk size: 179581.2 KB) 0040.283 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-uploads. zip.tmp: 800 files added (on-disk size: 179581.2 KB) 0040.355 (0) Zip: backup_2019- 11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-uploads.zip.tmp: 900 files added (on-disk size: 179581.2 KB) 0040.431 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- uploads.zip.tmp: 1000 files added (on-disk size: 179581.2 KB) 0048.848 (0) backup_2019- 11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-uploads.zip.tmp: size is now: 284.00 MB 0060.498 (0) Created uploads zip (0) – 290833.8 KB in 28.8 s (10105.3 KB/s) (sha1: edc820c81494a7a82bc4a70ce578ae1fc4848b98, sha256: 93cee4aff67a2529f1827e1d6cbab351d56556f5de9a7689690a467c6d0efd84) 0060.519 (0) Beginning backup of other directories found in the content directory( index: 0) 0060.527 (0) Exclusion option setting (others): upgrade,cache,updraft, backup*,*backups,mysql.sql 0060.535 (0) Looking for candidates to backup in: / var/www/wp-content 0060.541 (0) finding files: plugins: skipping: this is the plugins directory 0060.547 (0) finding files: index.php: adding to list (1) 0060.553( 0) finding files: uploads: adding to list (2) 0060.570 (0) finding files: mu- plugins: adding to list (3) 0060.576 (0) finding files: updraft: skipping: this is the updraft directory 0060.582 (0) finding files: object-cache.php: adding to list (4) 0060.588 (0) finding files: languages: adding to list (5) 0060.595( 0) finding files: backup-6b82ddc94a18aa89: skipping: excluded by options (glob) 0060.601 (0) finding files: themes: skipping: this is the themes directory 0060.609( 0) finding files: upgrade: skipping: excluded by options 0060.934 (0) Total entities for the zip file: 221 directories, 1832 files (0 skipped as non-modified), 292.7 MB 0066.154 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 2.0 seconds have passed since the last write (0 MB, 1 (1) files added so far); re-opening( prior size: 0 KB) 0066.196 (0) backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- others.zip.tmp: size is now: 0.00 MB 0066.294 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- others.zip.tmp: 100 files added (on-disk size: 48.1 KB) 0066.368 (0) Zip: backup_2019- 11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-others.zip.tmp: 200 files added (on-disk size: 48.1 KB) 0066.443 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- others.zip.tmp: 300 files added (on-disk size: 48.1 KB) 0066.492 (0) Zip: backup_2019- 11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-others.zip.tmp: 400 files added (on-disk size: 48.1 KB) 0066.545 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- others.zip.tmp: 500 files added (on-disk size: 48.1 KB) 0066.556 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (162.2 MB, 1832 files batched, 501 (502) added so far); re-opening (prior size: 48.1 KB) 0069.006 (0) backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- others.zip.tmp: size is now: 162.20 MB 0069.073 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- others.zip.tmp: 600 files added (on-disk size: 166122.3 KB) 0069.147 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-others.zip. tmp: 700 files added (on-disk size: 166122.3 KB) 0069.203 (0) Zip: backup_2019- 11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-others.zip.tmp: 800 files added (on-disk size: 166122.3 KB) 0069.267 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- others.zip.tmp: 900 files added (on-disk size: 166122.3 KB) 0069.322 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-others.zip. tmp: 1000 files added (on-disk size: 166122.3 KB) 0069.333 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (113.2 MB, 1832 files batched, 501 (1003) added so far); re-opening (prior size: 166122.3 KB) 0078.035 (0) backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- others.zip.tmp: size is now: 275.60 MB 0078.121 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- others.zip.tmp: 1100 files added (on-disk size: 282185.5 KB) 0078.193 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-others.zip. tmp: 1200 files added (on-disk size: 282185.5 KB) 0078.246 (0) Zip: backup_2019- 11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-others.zip.tmp: 1300 files added (on-disk size: 282185.5 KB) 0078.309 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- others.zip.tmp: 1400 files added (on-disk size: 282185.5 KB) 0078.368 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-others.zip. tmp: 1500 files added (on-disk size: 282185.5 KB) 0078.386 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (10.4 MB, 1832 files batched, 501 (1504) added so far); re-opening (prior size: 282185.5 KB) 0093.320 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d- others.zip.tmp: 1600 files added (on-disk size: 291506 KB) 0093.431 (0) Zip: backup_2019-11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-others.zip. tmp: 1700 files added (on-disk size: 291506 KB) 0093.530 (0) Zip: backup_2019- 11-21-0956_Tolland_Public_Library_Foundatio_81e3d667bc1d-others.zip.tmp: 1800 files added (on-disk size: 291506 KB) 0115.319 (0) Created others zip (0) – 293385.1 KB in 54.7 s (5363.5 KB/s) (sha1: 1643d7054591f48e1f78c268c08f7646853303c0, sha256: 759dff429ab9838bd067fd1e6bc197f35d18599950606e8aa1d0172e4c9f70e5) * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbackup-does-not-complete-2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 2 replies - 1 through 2 (of 2 total) * Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/) * (@bcrodua) * [6 years, 7 months ago](https://wordpress.org/support/topic/backup-does-not-complete-2/#post-12162061) * Hi, * It shows that the backup process is timed out or killed off. * Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files. * To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 50mb, save your settings and run a new process. * If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt. * Kind Regards, Bryle * Thread Starter [ADiscovery](https://wordpress.org/support/users/adiscovery/) * (@adiscovery) * [6 years, 7 months ago](https://wordpress.org/support/topic/backup-does-not-complete-2/#post-12164518) * This worked, the Backup ran successfully! Thank you very much. Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘Backup does not complete’ is closed to new replies. * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200) * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/) * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq) * [Support Threads](https://wordpress.org/support/plugin/updraftplus/) * [Active Topics](https://wordpress.org/support/plugin/updraftplus/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/updraftplus/unresolved/) * [Reviews](https://wordpress.org/support/plugin/updraftplus/reviews/) ## Tags * [backup hangs](https://wordpress.org/support/topic-tag/backup-hangs/) * 2 replies * 2 participants * Last reply from: [ADiscovery](https://wordpress.org/support/users/adiscovery/) * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/backup-does-not-complete-2/#post-12164518) * Status: resolved