Title: backup do not work
Last modified: August 21, 2016

---

# backup do not work

 *  [pascalien](https://wordpress.org/support/users/pascalien/)
 * (@pascalien)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/backup-do-not-work/)
 * hello
    backup do not work since the new plugins when i try to manually make a
   backup i got message: ——– Something went wrong with your backup. It looks like
   another process might already be trying to backup your database. Please try again
   in a few minutes. If the problem persists please contact support. —- thanks
 * [https://wordpress.org/plugins/better-wp-security/](https://wordpress.org/plugins/better-wp-security/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [madfatter](https://wordpress.org/support/users/madfatter/)
 * (@madfatter)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/backup-do-not-work/#post-4895058)
 * Hi,
 * I’ve found that if you manually add a folder called “ithemes-security” in your
   wp-content/uploads/ folder, back-ups start working again.
 * Hope that helps.
 *  Thread Starter [pascalien](https://wordpress.org/support/users/pascalien/)
 * (@pascalien)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/backup-do-not-work/#post-4895059)
 * hello
    thanks works!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘backup do not work’ is closed to new replies.

 * ![](https://ps.w.org/better-wp-security/assets/icon.svg?rev=3529351)
 * [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection](https://wordpress.org/plugins/better-wp-security/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/better-wp-security/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/better-wp-security/)
 * [Active Topics](https://wordpress.org/support/plugin/better-wp-security/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/better-wp-security/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/better-wp-security/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [pascalien](https://wordpress.org/support/users/pascalien/)
 * Last activity: [12 years, 1 month ago](https://wordpress.org/support/topic/backup-do-not-work/#post-4895059)
 * Status: not resolved