Title: Backup &#8211; Crashed Website
Last modified: August 20, 2016

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# Backup – Crashed Website

 *  Resolved [Shrab](https://wordpress.org/support/users/shrab/)
 * (@shrab)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/backup-crashed-website/)
 * Hi Team
    I have just experienced a site wide crash while runing your update.
 * I was unable to log in to the WordPress home page (Log In)
    and the whole website
   dissapeared.
 * I was able to log in via FTP and rename the backupwordpress folder which alowed
   me to access the log in and the site returned to working order.
 * I have renamed the folder so that it does not work on the site, but I now need
   to know how to resolve this problem
 * Please advise
 * [http://www.storm-studios.co.uk](http://www.storm-studios.co.uk)
 * [http://wordpress.org/extend/plugins/backupwordpress/](http://wordpress.org/extend/plugins/backupwordpress/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Tom Willmot](https://wordpress.org/support/users/willmot/)
 * (@willmot)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/backup-crashed-website/#post-3215558)
 * This issue has been fixed in 2.1.1

Viewing 1 replies (of 1 total)

The topic ‘Backup – Crashed Website’ is closed to new replies.

 * ![](https://ps.w.org/backupwordpress/assets/icon-256x256.jpg?rev=1105225)
 * [BackUpWordPress](https://wordpress.org/plugins/backupwordpress/)
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## Tags

 * [update crash](https://wordpress.org/support/topic-tag/update-crash/)
 * [website down](https://wordpress.org/support/topic-tag/website-down/)

 * 1 reply
 * 2 participants
 * Last reply from: [Tom Willmot](https://wordpress.org/support/users/willmot/)
 * Last activity: [13 years, 6 months ago](https://wordpress.org/support/topic/backup-crashed-website/#post-3215558)
 * Status: resolved