Title: Backorder Splitter
Last modified: February 19, 2019

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# Backorder Splitter

 *  Resolved [Joshua P. Dale](https://wordpress.org/support/users/tommarroww/)
 * (@tommarroww)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/backorder-splitter/)
 * The backorder addition is an amazing feature, thank you. There are a couple of
   issues I am coming across though.
 * 1) It isn’t separating the orders correctly. When an order is placed, the item
   is in stock, and the quantity ordered is less than the quantity in stock, everything
   work fine. However, when an item is ordered and more is ordered than what is 
   in stock, the order is splitting incorrectly.
 * 1a) If some of the order can be filled, then the order is split 3 times. The 
   first time is splits is when the order page loads. One order is blank while the
   other has all the items and their total quantity. The original order is removed.
   When the page is reloaded (without doing anything else), another order is made
   but is blank. There should only be a total of two orders; one with the items 
   and their in stock quantities and one with the items and their backorder quantities.
   The totals should update to reflect this.
 * 1b) If an order only has items that are entirely backorders, then the order is
   split 2 times. One order is blank while the other has the items and their quantities.
   The order that is blank has the total of the order which matches the total of
   the backorder order. The blank order is not needed.
 * 2) The in stock quantities are not managed correctly when an order is split. 
   Every time an order is split, the stock quantity is decremented. For example,
   when I place an order that has an item a quantity (let us say 5) greater than
   what is in stock (let us say 2) and the order splits, the in stock quantity is
   decremented 15. 5 is decremented when the order is placed, 5 is decremented when
   the order is split, and 5 is decremented when the order is split again (issue
   1a).
 * I really appreciate your help with this.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [raissufyan](https://wordpress.org/support/users/raissufyan/)
 * (@raissufyan)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/backorder-splitter/#post-11225043)
 * please provide a screenshot of your settings>(automatic settings (tab)) page.
 *  Thread Starter [Joshua P. Dale](https://wordpress.org/support/users/tommarroww/)
 * (@tommarroww)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/backorder-splitter/#post-11227750)
 * [http://mattresshub.baselinedev.com/automatic-settings.png](http://mattresshub.baselinedev.com/automatic-settings.png)
 *  Thread Starter [Joshua P. Dale](https://wordpress.org/support/users/tommarroww/)
 * (@tommarroww)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/backorder-splitter/#post-11228207)
 * I’m not exactly sure how to attach a screenshot. I tried posting a link to it,
   but it is being moderated. You can find it at mattresshubdotbaslinedevdotcom/
   automatic-settingsdotpng. Replace the dot with a period.
 *  Plugin Author [Fahad Mahmood](https://wordpress.org/support/users/fahadmahmood/)
 * (@fahadmahmood)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/backorder-splitter/#post-11229640)
 * You are a PRO user, can you please contact via same communication thread from
   where you received the PRO copy? I am available for support and this feature 
   has been added for PRO users only so i am closing this ticket here.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Backorder Splitter’ is closed to new replies.

 * ![](https://ps.w.org/woo-order-splitter/assets/icon-256x256.png?rev=2640211)
 * [Order Splitter for WooCommerce](https://wordpress.org/plugins/woo-order-splitter/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-order-splitter/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-order-splitter/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-order-splitter/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-order-splitter/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-order-splitter/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Fahad Mahmood](https://wordpress.org/support/users/fahadmahmood/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/backorder-splitter/#post-11229640)
 * Status: resolved