Title: Background processing
Last modified: November 4, 2018

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# Background processing

 *  Resolved [pmoise](https://wordpress.org/support/users/pmoise/)
 * (@pmoise)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/background-processing/)
 * Hello,
    Installing the plugin went fine and we were able to connect and sync 
   it with our mailchimp list manually. Now looking at the user sync page, we see
   there are 1504 background jobs waiting to be processed, our member database is
   about 6000 members, this number of background jobs is increasing everyday and
   we think this may be the reason why some members are not up to date in mailchimp.
   Under the message there is a button “Process” which works but after some seconds
   we get a blank page with “gateway timeout”, when we come back to the user sync
   page, the number of background jobs has decreased of 100-200, so we click again
   the button process and slowly decrease the background jobs to processed.
 * Want to know if this is a known issue and why do those background jobs do not
   process automatically ?
    also looking at the debug log, everything looks fine
   as we see a line like this for each member [2018-11-04 22:19:24] INFO: User Sync
   > Successfully updated user 6523 (Dubo********@gm***.com)
 * thanks for your help

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/background-processing/#post-10854915)
 * Hello,
 * To sync the details faster, you can use WP-CLI. You can find more details about
   the WP-CLI commands for our plugin at [https://kb.mc4wp.com/wp-cli-commands-mailchimp-user-sync/](https://kb.mc4wp.com/wp-cli-commands-mailchimp-user-sync/).
 * In case you do not have any experience with this, then I would suggest asking
   your host to increase the memory and PHP process time limit and test syncing 
   again.
 *  Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/background-processing/#post-10870138)
 * Hello,
 * There have been no replies to this topic, so I’m marking this as resolved. Please
   do let us know if you’re still experiencing an issue.
 *  Thread Starter [pmoise](https://wordpress.org/support/users/pmoise/)
 * (@pmoise)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/background-processing/#post-10870419)
 * Hello,
    Sorry for my late reply, I was waiting for the first results through 
   WP-CLI, I confirm everything is working fine now and the background jobs are 
   runned once a day.
 * Best regards

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Background processing’ is closed to new replies.

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## Tags

 * [user sync](https://wordpress.org/support/topic-tag/user-sync/)

 * 3 replies
 * 2 participants
 * Last reply from: [pmoise](https://wordpress.org/support/users/pmoise/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/background-processing/#post-10870419)
 * Status: resolved