Title: Background not loading?
Last modified: August 21, 2016

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# Background not loading?

 *  Resolved [37](https://wordpress.org/support/users/mikegandy/)
 * (@mikegandy)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/background-not-loading-1/)
 * The popup works fine on my homepage and on the preview page, but the background
   will not load. Just to verify, I click on “Upload Image”, choose the one I want,
   then select “Show”. It drops down some options and then select “Insert Into Post”.
   It reloads and acts like it’s going to add it, but the Background Image input
   field remains blank. I try to click on “Show image”, but it does nothing. What
   do I do?
 * [http://wordpress.org/plugins/itro-popup/](http://wordpress.org/plugins/itro-popup/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [ITRO Team](https://wordpress.org/support/users/itro/)
 * (@itro)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/background-not-loading-1/#post-4038286)
 * Hello,
    Sorry for late reply. We have found the problem and in some hours we’ll
   post you a beta version with the fix. Thank you for your cooperation.
 *  Plugin Author [ITRO Team](https://wordpress.org/support/users/itro/)
 * (@itro)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/background-not-loading-1/#post-4038287)
 * Please can you post or send debug informations?
 *  Plugin Author [ITRO Team](https://wordpress.org/support/users/itro/)
 * (@itro)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/background-not-loading-1/#post-4038288)
 * Please try this [beta version](https://wordpress.org/support/topic/background-not-loading-1/?output_format=md#)
 *  Plugin Author [ITRO Team](https://wordpress.org/support/users/itro/)
 * (@itro)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/background-not-loading-1/#post-4038299)
 * Hello, is the problem solved?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Background not loading?’ is closed to new replies.

 * ![](https://ps.w.org/itro-popup/assets/icon-256x256.png?rev=2875939)
 * [ITRO Popup Plugin](https://wordpress.org/plugins/itro-popup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/itro-popup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/itro-popup/)
 * [Active Topics](https://wordpress.org/support/plugin/itro-popup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/itro-popup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/itro-popup/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [ITRO Team](https://wordpress.org/support/users/itro/)
 * Last activity: [12 years, 8 months ago](https://wordpress.org/support/topic/background-not-loading-1/#post-4038299)
 * Status: resolved