Backer List does not display guest customers

Hello @razman-wan-fatul,

Thank you for letting know us the step which you have informed.

Our plugin will not capture the Backer List does not display guest customers with the customer details in the case which you have mentioned.

We are capturing the abandoned cart for guest users when the user enters the email address on the Checkout Page and leave the site. We do not capture the cart if the user clicks on the “Proceed to Checkout” button for further payment process and leave the site.

And for logged-in users, carts are tracked from the time when they add the first product to the cart.

Let me know if you have any questions about the plugin.

Thanks