Title: Backend visualization problem
Last modified: January 6, 2021

---

# Backend visualization problem

 *  Resolved [filibertolu](https://wordpress.org/support/users/filibertolu/)
 * (@filibertolu)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/backend-visualization-problem/)
 * There’s something wrong with the way the product translation page loads on the
   backend: the fields where I’m supposed to write translations are either invisible
   or so small that I can’t see what I am writing.
    Here are a couple of screenshots
   [https://snipboard.io/USMo7b.jpg](https://snipboard.io/USMo7b.jpg) [https://snipboard.io/zTuFcR.jpg](https://snipboard.io/zTuFcR.jpg)
 * I am working on a windows laptop with a 1920*1080 screen, the problem reproduced
   both on firefox and chrome. WordPress, woocommerce are updated to latest version.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Izzi WPML](https://wordpress.org/support/users/izzih/)
 * (@izzih)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/backend-visualization-problem/#post-13907239)
 * Hi there,
 * I apologize for the slow response due to the winter break. For faster support,
   I suggest that you report the issue to our Support Forums:
    [https://wpml.org/forums/forum/english-support/](https://wpml.org/forums/forum/english-support/)
 * I took a look at your screenshots and I have to say that it feels like there’s
   an incompatibility with your theme or maybe a plugin customizing elements in 
   the backend.
 * To test that theory, try:
    – Back up your website completely – Change the theme
   to TwentyTwenty – Try translating the products again – Try deactivating each 
   plugin one by one – Try translating the products after each other
 * If the issue is no longer visible, then it must be a compatibility issue with
   the theme or the plugin you just deactivated.
 * Otherwise, please report this in our Support Forums and we will need to take 
   a look at your site’s backend or try to recreate it with your help.
 * Best,
    Izzi
 *  [Izzi WPML](https://wordpress.org/support/users/izzih/)
 * (@izzih)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/backend-visualization-problem/#post-13911184)
 * I need to correct a typo here 🙂
 * To test that theory, try:
    – Back up your website completely – Change the theme
   to TwentyTwenty – Try translating the products again – Try deactivating each 
   plugin one by one – Try translating the products after each **plugin deactivation**

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Backend visualization problem’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-multilingual/assets/icon-256x256.png?rev=2937122)
 * [WPML Multilingual & Multicurrency for WooCommerce](https://wordpress.org/plugins/woocommerce-multilingual/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-multilingual/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-multilingual/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-multilingual/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-multilingual/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-multilingual/reviews/)

## Tags

 * [Backend](https://wordpress.org/support/topic-tag/backend/)
 * [visualization](https://wordpress.org/support/topic-tag/visualization/)

 * 2 replies
 * 2 participants
 * Last reply from: [Izzi WPML](https://wordpress.org/support/users/izzih/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/backend-visualization-problem/#post-13911184)
 * Status: resolved