Title: backend view squished Last modified: February 12, 2020 --- # backend view squished * Resolved [iwallace001](https://wordpress.org/support/users/iwallace001/) * (@iwallace001) * [6 years, 3 months ago](https://wordpress.org/support/topic/backend-view-squished/) * Hi Gift Cards Pro, in the backend of the website – when i view the gift card orders i cant read the columns as the columns are so thin? Is there something that i can do to enable me to read the contents of the columns please * thanks Ian * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbackend-view-squished%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/backend-view-squished/page/2/?output_format=md) [→](https://wordpress.org/support/topic/backend-view-squished/page/2/?output_format=md) * Plugin Author [Codemenschen](https://wordpress.org/support/users/codemenschen/) * (@codemenschen) * [6 years, 3 months ago](https://wordpress.org/support/topic/backend-view-squished/#post-12429935) * Hello [@iwallace001](https://wordpress.org/support/users/iwallace001/) * If you are able to modify the plugin core files then you can follow the below steps… * – You can find one class file “voucher.php” from the below path from your plugin directory. gift-voucher-pro/classes/voucher.php * – From there you can update the width applied for Table columns… Also, you can remove some column data if you find any not required data. – You can find the“ column_voucher_info” class and modify it as you need. * Let me know if you have any queries. * Thread Starter [iwallace001](https://wordpress.org/support/users/iwallace001/) * (@iwallace001) * [6 years, 3 months ago](https://wordpress.org/support/topic/backend-view-squished/#post-12434333) * thanks for your help is there a way that i can make the whole table have a fixed width? i have tried adjusting the column_voucher_info to 1440px * and column_buyer_info to 1440px * but the other elements in the table remain fixed? * a fixed width table would be the answer? * which file should i modify and will the modification still be there following a plugin update? * thanks * Ian * Plugin Author [Codemenschen](https://wordpress.org/support/users/codemenschen/) * (@codemenschen) * [6 years, 2 months ago](https://wordpress.org/support/topic/backend-view-squished/#post-12439077) * Hi [@iwallace001](https://wordpress.org/support/users/iwallace001/) * You can do like… Change each information to the new line . for ex. “Buyer’s Information” column, Shipping: Shipping as Email as you can see “Shipping” word in bold and it’s value in normal so, you can add these both on the new line. * **Shipping:** Shipping as Email * also, you can add a scroll in responsive design. and regarding updates, If you update the plugin your custom changes will be lost. * if possible can you please share a screenshot of your issue? So, I can check how it looks on your screen. * Let me know if you have any further queries. * Thanks * Thread Starter [iwallace001](https://wordpress.org/support/users/iwallace001/) * (@iwallace001) * [6 years, 2 months ago](https://wordpress.org/support/topic/backend-view-squished/#post-12439630) * Hi im not sure how to upload a screenshot – but i have popped a couple of screenshots into this dropbox folder to show you what i mean * [https://www.dropbox.com/sh/75zagf3695stixp/AACQd9Foveo_9wPRk5Cco52Ca?dl=0](https://www.dropbox.com/sh/75zagf3695stixp/AACQd9Foveo_9wPRk5Cco52Ca?dl=0) * Let me know what i need to do * thanks Ian * Plugin Author [Codemenschen](https://wordpress.org/support/users/codemenschen/) * (@codemenschen) * [6 years, 2 months ago](https://wordpress.org/support/topic/backend-view-squished/#post-12444180) * Hi [@iwallace001](https://wordpress.org/support/users/iwallace001/) * I can see in your image, you have a cache plugin installed… Can you please clear the cache and then check? Because I think this is caching related issue, your screen not looking so small and I checked but this kind of design not showing on any screen. * Let me know if you have any further queries. * Thanks * Plugin Author [Codemenschen](https://wordpress.org/support/users/codemenschen/) * (@codemenschen) * [6 years, 2 months ago](https://wordpress.org/support/topic/backend-view-squished/#post-12453877) * Hi [@iwallace001](https://wordpress.org/support/users/iwallace001/) * I haven’t heard back from you, so I believe the issue has been resolved. * I’m marking this topic complete, please feel free to open a new thread for any further queries. * Thread Starter [iwallace001](https://wordpress.org/support/users/iwallace001/) * (@iwallace001) * [6 years, 2 months ago](https://wordpress.org/support/topic/backend-view-squished/#post-12495175) * sorry – i did not recieve the notifications that you had replied. can i please continue with the thread? i have tried clearing the cache and it does not help * can you try viewing the page on a smaller monitor or with a reduced size display? * thanks Ian * Plugin Author [Codemenschen](https://wordpress.org/support/users/codemenschen/) * (@codemenschen) * [6 years, 2 months ago](https://wordpress.org/support/topic/backend-view-squished/#post-12498255) * Hi [@iwallace001](https://wordpress.org/support/users/iwallace001/) * Can you please let me know your screen resolution so, I can check because I have checked and it’s showing properly on small resolution too 1360X968 screen. is your screen smaller then this size? * Thread Starter [iwallace001](https://wordpress.org/support/users/iwallace001/) * (@iwallace001) * [6 years, 2 months ago](https://wordpress.org/support/topic/backend-view-squished/#post-12498421) * this is the 1600px view * [https://www.dropbox.com/s/112uk036yoh5pp1/screenIssues.jpg?dl=0](https://www.dropbox.com/s/112uk036yoh5pp1/screenIssues.jpg?dl=0) * please let me know if you need any more information * thanks Ian * Plugin Author [Codemenschen](https://wordpress.org/support/users/codemenschen/) * (@codemenschen) * [6 years, 2 months ago](https://wordpress.org/support/topic/backend-view-squished/#post-12501808) * Hi [@iwallace001](https://wordpress.org/support/users/iwallace001/) * Can you please confirm which version of the plugin you are using? I think you are not using the latest one… the latest version is “3.3.9.1”. please update the version this issue will surely resolve. * Let me know if you have further queries. * Thread Starter [iwallace001](https://wordpress.org/support/users/iwallace001/) * (@iwallace001) * [6 years, 2 months ago](https://wordpress.org/support/topic/backend-view-squished/#post-12502516) * i am using 3.3.9 * let me know what you think I should try next? * thanks * Ian * Plugin Author [Codemenschen](https://wordpress.org/support/users/codemenschen/) * (@codemenschen) * [6 years, 2 months ago](https://wordpress.org/support/topic/backend-view-squished/#post-12505864) * Hi [@iwallace001](https://wordpress.org/support/users/iwallace001/) * Yes, please update to the latest version. It will surely resolve the issue. * Thread Starter [iwallace001](https://wordpress.org/support/users/iwallace001/) * (@iwallace001) * [6 years, 2 months ago](https://wordpress.org/support/topic/backend-view-squished/#post-12506838) * How do i update it when the plugin (in wordpress) says its up to date? * Thread Starter [iwallace001](https://wordpress.org/support/users/iwallace001/) * (@iwallace001) * [6 years, 2 months ago](https://wordpress.org/support/topic/backend-view-squished/#post-12506856) * The screenshots and resolution are here [https://www.dropbox.com/sh/z021p3gwb25jxtw/AADy9GIUaeEz_5chkp41jMaLa?dl=0](https://www.dropbox.com/sh/z021p3gwb25jxtw/AADy9GIUaeEz_5chkp41jMaLa?dl=0) * let me know if you need more information * thanks * Thread Starter [iwallace001](https://wordpress.org/support/users/iwallace001/) * (@iwallace001) * [6 years, 2 months ago](https://wordpress.org/support/topic/backend-view-squished/#post-12511497) * I have uploaded the updated plugin as suggested and still have the same result– after clearing the browser cache and purging the website cache. i have uploaded a screenshot here – [https://www.dropbox.com/sh/75zagf3695stixp/AACQd9Foveo_9wPRk5Cco52Ca?dl=0](https://www.dropbox.com/sh/75zagf3695stixp/AACQd9Foveo_9wPRk5Cco52Ca?dl=0) * image 3 was captured after updating the plugin and clearing the cache * what now – i dont mind if we have to scroll left right in the back end – i just want to be able to read the columns * thanks Ian Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/backend-view-squished/page/2/?output_format=md) [→](https://wordpress.org/support/topic/backend-view-squished/page/2/?output_format=md) The topic ‘backend view squished’ is closed to new replies. * ![](https://ps.w.org/gift-voucher/assets/icon-256x256.png?rev=2433083) * [Gift Cards (Gift Vouchers and Packages) (WooCommerce Supported)](https://wordpress.org/plugins/gift-voucher/) * [Frequently Asked Questions](https://wordpress.org/plugins/gift-voucher/#faq) * [Support Threads](https://wordpress.org/support/plugin/gift-voucher/) * [Active Topics](https://wordpress.org/support/plugin/gift-voucher/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/gift-voucher/unresolved/) * [Reviews](https://wordpress.org/support/plugin/gift-voucher/reviews/) * 18 replies * 2 participants * Last reply from: [Codemenschen](https://wordpress.org/support/users/codemenschen/) * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/backend-view-squished/page/2/#post-12522509) * Status: resolved