Support » Plugin: WooCommerce » Backend Product Search issue

  • Resolved ezeelo2

    (@ezeelo2)


    So, i’m running a books Ecommerce site, so i put the book that i wanna search ex: “HIDDEN IN PLAIN SIGHT” as you can see its 7 rows below, how do i make it displaying at top?

    So i looked into it a bit and found out that wordpress backend product search is prioritize by published date how can i make it search according to the name of the product instead of publish date ?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    Hi @ezeelo2,

    Just to get the full context, kindly share with us a full screenshot of your product search results page.

    I recommend https://snipboard.io for sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox, Safari, and Edge.

    Thanks.

    Thread Starter ezeelo2

    (@ezeelo2)

    https://snipboard.io/htrA4d.jpg
    It displays the results not in the product name order but published date

    • This reply was modified 1 year, 3 months ago by ezeelo2.
    • This reply was modified 1 year, 3 months ago by ezeelo2.
    Thread Starter ezeelo2

    (@ezeelo2)

    Can anyone help me out, it’s urgent

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @ezeelo2,

    Looking at that page, I see there’s some “cornerstone content” that’s not coming from WooCommerce.

    As a first step, you’ll want to check whether the sorting is not being affected by other tools you have on your site.

    Thus, kindly follow the following steps while testing whether the sorting relevance of the search results improves: https://docs.woocommerce.com/document/how-to-test-for-conflicts/#section-4

    Let us know how it goes.

    Thanks.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi,
    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
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