Title: Backend order search Last modified: December 29, 2021 --- # Backend order search * Resolved [basvweb](https://wordpress.org/support/users/basvweb/) * (@basvweb) * [4 years, 4 months ago](https://wordpress.org/support/topic/backend-order-search/) * Hello, * I have a products with SKU codes starting from 001 until 090 but when I create an order in the backend and search for the product I want to add like: 002 it will say it can’t find anything, but when I search for 001 it does find that one.. I have checked and it is not because one has the SKU also in the name or description, they have an unique name. Viewing 6 replies - 1 through 6 (of 6 total) * [Igor H](https://wordpress.org/support/users/ihereira/) * (@ihereira) * [4 years, 4 months ago](https://wordpress.org/support/topic/backend-order-search/#post-15203530) * Hi there, * I am assuming the products are in stock and published, is this correct? * For better assistance, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response. - This reply was modified 4 years, 4 months ago by [Igor H](https://wordpress.org/support/users/ihereira/). * Thread Starter [basvweb](https://wordpress.org/support/users/basvweb/) * (@basvweb) * [4 years, 4 months ago](https://wordpress.org/support/topic/backend-order-search/#post-15204416) * ``` ### WordPress Environment ### WordPress address (URL): http://136.144.210.243/~ubiqbiowp Site address (URL): http://136.144.210.243/~ubiqbiowp WC Version: 6.0.0 REST API Version: ✔ 6.0.0 WC Blocks Version: ✔ 6.3.3 Action Scheduler Version: ✔ 3.3.0 WC Admin Version: ✔ 2.9.4 Log Directory Writable: ✔ WP Version: 5.8.2 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache/2 PHP Version: 7.3.13 PHP Post Max Size: 1 GB PHP Time Limit: 3600 PHP Max Input Vars: 2000 cURL Version: 7.29.0 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Learn more about HTTPS and SSL Certificates. Hide errors from visitors: ✔ ### Active Plugins (39) ### JCH Optimize Pro: by Samuel Marshall – pro-3.0.3 Advanced Woo Search: by ILLID – 2.43 Akeeba Backup Professional for WordPress: by Akeeba Ltd – 7.5.15 Classic Editor: by WordPress Contributors – 1.6.2 Classic Widgets: by WordPress Contributors – 0.2 Contact Form 7: by Takayuki Miyoshi – 5.5.3 Currency Switcher for WooCommerce: by WP Wham – 2.15.0 Custom Order Numbers for WooCommerce: by Tyche Softwares – 1.3.4 Duplicate Page: by mndpsingh287 – 4.4.7 Elementor Pro: by Elementor.com – 3.5.2 Elementor: by Elementor.com – 3.5.2 EU VAT for WooCommerce Pro: by WPWhale – 2.3.3 FG Magento to WooCommerce Premium: by Frédéric GILLES – 2.85.0 FileBird Lite: by Ninja Team – 4.9.7 Flexible Checkout Fields PRO: by WP Desk – 3.0.6 Flexible Checkout Fields: by WP Desk – 3.1.2 Health Check & Troubleshooting: by The WordPress.org community – 1.4.5 Kadence WooCommerce Email Designer: by Kadence WP – 1.4.9 Loco Translate: by Tim Whitlock – 2.5.5 MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6 Porto Theme - Functionality: by P-Themes – 2.1.6 Slider Revolution: by ThemePunch – 6.3.5 Use Any Font: by Dnesscarkey – 6.1.8 Advanced Shipment Tracking for WooCommerce: by zorem – 3.3.1 SKU Label Changer For WooCommerce: by Codember – 2.2 WooCommerce Extra Product Sorting Options: by SkyVerge – 2.9.0 WooCommerce Multiple Email Recipients: by Barn2 Plugins – 1.2 WooCommerce Order Status Manager: by SkyVerge – 1.13.2 WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.11.1 WooCommerce PDF Invoices & Packing Slips Premium Templates: by Ewout Fernhout – 2.15.0 Stock Manager for WooCommerce: by StoreApps – 2.8.3 Store Toolkit for WooCommerce: by Visser Labs – 2.3.1 WooCommerce: by Automattic – 6.0.0 Yoast SEO: by Team Yoast – 17.8 WP Mail Log: by WPVibes – 0.3 WP Mail SMTP: by WPForms – 3.2.1 WPForms Lite: by WPForms – 1.7.1.2 WP Overnight Sidekick: by Jeremiah Prummer Ewout Fernhout Michael Kluver – 2.4.0 YITH WooCommerce Request A Quote Premium: by YITH – 3.6.0 ### Inactive Plugins (10) ### Admin Tools Professional for WordPress: by Akeeba Ltd – 1.3.1 Akismet Anti-Spam: by Automattic – 4.2.1 CURCY - Multi Currency for WooCommerce: by VillaTheme – 2.1.9 FiboSearch - AJAX Search for WooCommerce: by FiboSearch Team – 1.15.0 Get a Quote Button for WooCommerce: by wpbean – 1.1.8 Hello Dolly: by Matt Mullenweg – 1.7.2 Mini Cart Drawer for WooCommerce: by appsbd – 3.3.0 Tracking: Emails and Notifications for WooCommerce: by RapidDev – 1.7.4 WooCommerce Show Attributes: by Isabel Castillo – 1.6.4 YITH WooCommerce Wishlist: by YITH – 3.4.0 ### Must Use Plugins (4) ### Admin Tools for WordPress: by Akeeba Ltd – 1.3.1 akeeba-backup-coreupdate.php: by – Elementor Safe Mode: by Elementor.com – 1.0.0 Health Check Troubleshooting Mode: by – 1.7.2 ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: , Decimal Separator: . 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porto/woocommerce/single-product/sale-flash.php porto/woocommerce/single-product/short-description.php porto/woocommerce/single-product/tabs/tabs.php porto/woocommerce/single-product/title.php porto/woocommerce/single-product/up-sells.php porto/woocommerce/single-product-reviews.php ### Templates ### thumbnail: medium: medium_large: large: 1536x1536: 2048x2048: blog-large: blog-medium: blog-masonry: blog-masonry-small: blog-grid: blog-grid-small: related-post: portfolio-grid-one: portfolio-grid-two: portfolio-grid: portfolio-masonry: portfolio-full: portfolio-large: portfolio-medium: portfolio-timeline: related-portfolio: portfolio-cat-stripes: portfolio-cat-parallax: portfolio-thumbnail: member-two: member: widget-thumb-medium: woocommerce_thumbnail: woocommerce_single: woocommerce_gallery_thumbnail: shop_catalog: shop_single: shop_thumbnail: wc_order_status_icon: swatches_image_size: ### Currency Switcher Settings ### WooCommerce Currency Switcher Plugin: yes Currency switcher on per product basis: yes Revert to shop's default currency on checkout: no Apply currency conversion to fixed amount coupons: yes Add currency selector for fixed amount coupons: no Apply currency conversion to shipping amount: Apply currency conversion to minimum order amount required for free shipping: yes Apply currency conversion to cart fees: yes Apply currency conversion to WooCommerce Price Filter Widget: Switcher placement: Array ( [0] => single_page_after_price_select ) Switcher wrapper: %currency_switcher% Switcher item format: %currency_name% Link list switcher separator: Reposition page after currency switch: no Rounding: no_round Number of decimals: 2 Make "pretty price": no Apply rounding and "pretty price" to shipping rates: no Apply rounding and "pretty price" to shop's default currency: no Order currency: yes Format price: yes Currencies: Currency (shop's default): [EUR] Euro Total additional currencies: 2 Additional currency #1: yes alg_currency_switcher_currency_1: EUR Additional currency #2: yes alg_currency_switcher_currency_2: USD Exchange Rates: Exchange rates updates: twicedaily Exchange rates server: ecb Free Currency Converter API Key: not set CoinMarketCap API Key: Exchange rates offset: 0 #2 EUR/USD (United States (US) dollar): 1.13310000 alg_currency_switcher_exchange_rate_server_EUR_USD: default alg_currency_switcher_exchange_rate_offset_type_EUR_USD: default percent: 0 Currency Countries (by IP): Currency Countries (by IP): Enter countries as comma separated text: Override country: #1 [EUR] Euro: Array ( [0] => ) #2 [USD] United States (US) dollar: Array ( [0] => ) Currency Languages (Locales): Currency Languages (Locales): Enter locales as comma separated text: Always use locale to assign currency: #1 [EUR] Euro: Array ( [0] => ) #2 [USD] United States (US) dollar: Array ( [0] => ) Price Formats: #0 [EUR] Euro: left Additional currency code position (optional): Thousand separator: , Decimal separator: . Number of decimals: 2 Currency Symbol: #1 [EUR] Euro: Additional currency code position (optional): Thousand separator: Decimal separator: Number of decimals: Currency Symbol: #2 [USD] United States (US) dollar: Additional currency code position (optional): Thousand separator: Decimal separator: Number of decimals: Currency Symbol: Flags: #0 [EUR] Euro: #2 [USD] United States (US) dollar: Price conversion method: Fix mini cart: Disable on URI: Additional price filters: Price filters to remove: Session save path: ### Action Scheduler ### Complete: 254 Oldest: 2021-11-29 17:22:34 +0100 Newest: 2021-12-29 11:49:57 +0100 Pending: 4 Oldest: 2021-12-29 17:31:17 +0100 Newest: 2022-01-02 16:03:27 +0100 ### Status report information ### Generated at: 2021-12-29 16:58:08 +01:00 ``` * [MayKato](https://wordpress.org/support/users/maykato/) * (@maykato) * [4 years, 4 months ago](https://wordpress.org/support/topic/backend-order-search/#post-15204594) * Hi [@basvweb](https://wordpress.org/support/users/basvweb/) * You’ll want to check if the issue is coming from a theme/plugin conflict. The best way to determine what’s causing the issue is to temporarily switch your theme back to [Storefront](https://wordpress.org/themes/storefront/) and disable all plugins except for WooCommerce. If that resolves the issue, then re-enable plugins one-by-one until you find the one that’s causing the conflict. * You can find a more detailed explanation on how to do a conflict test here: [https://docs.woocommerce.com/document/how-to-test-for-conflicts/](https://docs.woocommerce.com/document/how-to-test-for-conflicts/) * Thread Starter [basvweb](https://wordpress.org/support/users/basvweb/) * (@basvweb) * [4 years, 4 months ago](https://wordpress.org/support/topic/backend-order-search/#post-15207250) * Hi [@maykato](https://wordpress.org/support/users/maykato/) * I have done this and the problem is still here. * [MayKato](https://wordpress.org/support/users/maykato/) * (@maykato) * [4 years, 4 months ago](https://wordpress.org/support/topic/backend-order-search/#post-15207428) * Hi [@basvweb](https://wordpress.org/support/users/basvweb/) * Thank you for the update. Another thing I noticed is that your site doesn’t meet the serve requirements as described here: [https://woocommerce.com/document/server-requirements/#section-2](https://woocommerce.com/document/server-requirements/#section-2) * PHP Version: 7.3.13 Secure connection (HTTPS): ❌ * Try updating the above to see if that helps. * [MayKato](https://wordpress.org/support/users/maykato/) * (@maykato) * [4 years, 4 months ago](https://wordpress.org/support/topic/backend-order-search/#post-15225807) * We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic. Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Backend order search’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 6 replies * 3 participants * Last reply from: [MayKato](https://wordpress.org/support/users/maykato/) * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/backend-order-search/#post-15225807) * Status: resolved