Support » Plugin: iThemes Security (formerly Better WP Security) » Backend of the Site is not working

  • Hi,

    We have a wordpress site (, that was hacked two time before, After that I installed this plugin (Better WP Security) on my backend. Before Installing this plugin, I am using the Password Protected Directories of my website from the control panel, I protected the my wp_admin directory with password.

    But once when I installed this plugin, I found I am enable to login into my backend. My Site link is not working. I am getting the following message.

    “The page isn’t redirecting properly

    Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

    This problem can sometimes be caused by disabling or refusing to accept
    cookies. “

    Even I deleted my cookies so many times, but still not working. Even when I checked the Password Protected Directories features on my control panel that is also not working & I am getting the following message.

    Due to Frontpage Extensions currently being installed and enabled, password protected directories will not work. If you wish to use this feature instead of Frontpage, please disable the Frontpage extensions.

    You can use Frontpage directly to create password protected directories just like you normally can here. Alternatively, you can disable frontpage extensions and still use Frontpage to publish the site design via Webdav or FTP.”

    When I tried to uninstall this extension, that is also not working, will you please help me to solve this issue, how can I access the backend of the site with this plugin without any issue.

    Waiting for the reply!


Viewing 4 replies - 1 through 4 (of 4 total)
  • Having a similar issue here.

    Any Solutions, Also I checked, I got the lot of Site Lockout Notificationā€ on my mail id, I don’t know why someone trying to hack the site again, any suggestion to stop these issue. I want to secure my site fully.

    please help me.


    I am having a similar issue too. When I have WP Better Security activated, it installs frontpage extensions….I don’t use front page and when I deactivate wp better security, front page extensions deactivate.

    Same here !!!

    This is serious trouble !! šŸ™

Viewing 4 replies - 1 through 4 (of 4 total)
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