iThemes Security (formerly Better WP Security)
Backend is Blank - No 'error' message (4 posts)

  1. BookClubReader
    Posted 3 years ago #

    I'm trying to log into my back end and receive a blank page. There is no "error" message. I have a few sites using BWPS, and they all are doing this. Hosting company doesn't see any hacking attempts. They are checking to see if there is a server issue. I haven't performed any plugin upgrades today. Anyone else having this problem? Could this be hackers?


  2. BookClubReader
    Posted 3 years ago #

    UPDATE - I'm one step closer. I can now access the backend login, but when I enter my login info, I get the blank page again. When I try to order a product (shopping cart), I get the blank page as well.

    Anybody know what's going on?

  3. carla_chalmers
    Posted 3 years ago #

    Same here

  4. Handoko
    Posted 3 years ago #

    Blank (white) screen may mean you've been blocked from the website.

    One of the possible cause is you have enabled the Change wp-content Directory feature and it is not compatible with your other plugins.

    If what I guess is correct, you what need to do are:

    1. Gain access to your backend
    See here: http://wordpress.org/support/topic/site-eror

    2. Fix the 404 Error Issue
    Many things can cause 404 errors, one of them is one of many of the plugin are not compatible with Change wp-content Directory feature.

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