Title: Backend Freezes
Last modified: April 20, 2017

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# Backend Freezes

 *  Resolved [pcr332](https://wordpress.org/support/users/pcr332/)
 * (@pcr332)
 * [9 years ago](https://wordpress.org/support/topic/backend-freezes/)
 * We are using this plugin on the responsive theme for WP. It is part of a network
   admin site that features other sites that extend off of it.
 * The plugin has frozen on the backend. It will not import or export sliders, create
   new sliders, or permit changing of slider settings. The entire functionality 
   of the plugin has ceased.
 * For instance, when you hit “import” the import window pops up for a few seconds
   before disappearing and return to the master slider primary page.
 * Does anyone know how to fix this? We’ve uninstalled and reinstalled the plugin
   numerous times. This is the ONLY website that has this issue. All other sites
   using the plugin don’t have an issue.

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/)
 * (@averta_support)
 * [9 years ago](https://wordpress.org/support/topic/backend-freezes/#post-9055631)
 * Hi,
 * Thank you for using Master Slider.
 * I guess there is a conflict between your plugins.
    Please deactivate all the 
   installed plugins, then reactivate them one by one. After activating each plugin,
   check out and see if the issue persists. I know, it takes time, but in this way
   you are able to find which plugin was causing the problem.
 * If the problem persists, you can select the default theme and check out again.
   It’s possible that your theme is causing an issue.
 * Please let me know the result.
 * Best,
    Averta

Viewing 1 replies (of 1 total)

The topic ‘Backend Freezes’ is closed to new replies.

 * ![](https://ps.w.org/master-slider/assets/icon-256x256.png?rev=1638064)
 * [Master Slider - Responsive Touch Slider](https://wordpress.org/plugins/master-slider/)
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 * 1 reply
 * 2 participants
 * Last reply from: [averta support](https://wordpress.org/support/users/averta_support/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/backend-freezes/#post-9055631)
 * Status: resolved