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Backend Customer/Order tracking?

  • Hi there,
    I have a client looking for a backend system for his WordPress site that would allow for tracking of all correspondence between him and his customers/visitors. This system would need to also track any uploads the customer/visitor sends, etc.

    Are there any plugins you can recommend for this sort of thing? I’m not sure if it’s a CRM or something else that he’s after here.

    Thanks in advance.

    ~Laura

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