Support » Plugin: WP GDPR » Backend Comment Editing broken

  • Hi there,

    after enabling this plugin, I am no longer able to aswer on comments from the backend.

    If I click on “answer”:

    First I receive a popup with something like “… are you realy sure to do this? Any changes in the comments will be lost… ”

    Then the comment editing box does not appear (CSS: visible:none), only the Buttons “answer” and “abort” are visible.

    I disabled your Plugin and comment editing is fine, again.

    Best regards,

    Michael

Viewing 6 replies - 1 through 6 (of 6 total)
  • Just noticed. Having the exact same problem.

    The same Probleme here

    Plugin Author Kim Vanrijckel

    (@vanrijckel)

    Hi,

    Thanks for Your feedback and issue report.
    We will look into it and keep you posted.

    Regards,
    Kim Vanrijckel

    Plugin Author Kim Vanrijckel

    (@vanrijckel)

    Hi,

    We have tested this problem and we not having this issue with or installation.
    What we have found is that when You want to reply a comment that the checkbox is down below and not near the submit button ( Not in the backend ).

    @Jaegers.Net
    Can you gif some more information about Your installed plugins, theme?
    Thanks.

    Regards,
    Kim Vanrijckel

    Hi Kim,

    sure, hind here temporarily the complete list of my active Plugins:

    https://0.jaegers.net/?afa173de2c7d831b#jpAkzrTImvzpPDSDjXW18N33mojUAB3Rs/AI/mczZcE=

    I use the GeneratePress Theme.

    Hope this helps.

    Best regards,

    Michael

    I have just found that if I deactivate the plugin I can answer the comments. After the answer the plugin is activated again. It works that way, but it is quite exhausting in the long run.

    Then I just did a comparison with the plugins of Michael, I also installed the plugins Broken Link Checker, Shariff Wrapper and Yoast SEO. This I had switched off as an experiment but the problem still exists.

    As I said, if I want to reply to comments, I must first deactivate the plugin and later reactivate it.

Viewing 6 replies - 1 through 6 (of 6 total)
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