Title: Backend been disabled
Last modified: August 31, 2016

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# Backend been disabled

 *  [pepperstreetuk](https://wordpress.org/support/users/pepperstreetuk/)
 * (@pepperstreetuk)
 * [10 years ago](https://wordpress.org/support/topic/backend-been-disabled/)
 * OK so I know this question has been asked before but I can’t find the answer.
   I have a clients old wordpress site and I want to export stuff from it. But when
   I log into the backend I can’t see many of the usual menus including SETTINGS,
   PLUGINS, APPEARANCE. The profile says I am an administrator but I’m obviously
   not as when I try to access the Plugins directly using a URL it says “insufficient
   permissions”
 * So I can’t find out who set the site up, I can’t change the theme, or settings.
   I can access the plugins via FTP but there is nothing in there that would disable
   the admin rights. I’ve tried manually disabling plugins by renaming then via 
   FTP but nothing works. I assume the people who set it up hacked the DB in some
   way? Any ideas on how to get full admin rights back, or at the very least do 
   an export of all the site content (no plugin available to do that)
 * Many Thanks

Viewing 1 replies (of 1 total)

 *  [dimitris33](https://wordpress.org/support/users/dimitris33/)
 * (@dimitris33)
 * [10 years ago](https://wordpress.org/support/topic/backend-been-disabled/#post-7377638)
 * You probably need to change the credentials in the database directly
 * [https://codex.wordpress.org/Resetting_Your_Password](https://codex.wordpress.org/Resetting_Your_Password)

Viewing 1 replies (of 1 total)

The topic ‘Backend been disabled’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [dimitris33](https://wordpress.org/support/users/dimitris33/)
 * Last activity: [10 years ago](https://wordpress.org/support/topic/backend-been-disabled/#post-7377638)
 * Status: not resolved

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