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backend admin runs super slow

  • I need some trouble shooting tips, my site nrnservices(dot)com works okay on the front end, does fine when you test with online speed verification sites, but is super, super slow on the back end and has been timing out often due to this. The site is approx 5200 pages, hosted at hostgator via a shared platform, I am guessing maybe an issue with the database or something, but not sure where to begin to try and get this fixed

    Fatal error: Maximum execution time of 30 seconds exceeded in/home/nrnserv/public_html/wp-includes/post.php on line 3529

    Fatal error: Maximum execution time of 30 seconds exceeded in/home/nrnserv/public_html/wp-includes/class-wp-walker.php on line 129

    Thanks in advance

Viewing 13 replies - 1 through 13 (of 13 total)
  • esmi

    @esmi

    Forum Moderator

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    (yes, no help)

    – switching to the default theme to rule out any theme-specific problems.
    (not yet)

    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.
    (not sure how to do this?)

    esmi

    @esmi

    Forum Moderator

    Please see the link I posted above.

    ok, but this seems to indicate I am deactivating the plugins again vs resetting the folder? Just making sure I am headed in the right direction, thx

    How to deactivate all plugins when not able to access the administrative menus?

    Sometimes it may be necessary to deactivate all plugins, but you can’t access the administrative menus to do so. One of two methods are available to deactivate all plugins.

    Use phpMyAdmin to deactivate all plugins.

    In the table wp_options, under the option_name column (field) find the active_plugins row
    Change the option_value field to: a:0:{}

    Or reset your plugins folder via FTP or the file manager provided in your host’s control panel.

    Via FTP or your host’s file manager, navigate to the wp-contents folder (directory)
    Via FTP or your host’s file manager, rename the folder “plugins” to “plugins.hold”
    Login to your WordPress administration menus (/wp-admin)
    Via FTP or your host’s file manager, rename “plugins.hold” back to “plugins”

    esmi

    @esmi

    Forum Moderator

    Sometimes, an apparently inactive plugin can still cause problems.

    Ok, I renamed the folder to plugins.hold no luck

    I also switched to the 2012 theme, no luck either

    esmi

    @esmi

    Forum Moderator

    Then I can only guess that this is a server performance issue. Have you spoken to your hosts about it?

    I will try to escalate another ticket, the challenge is the tools they use to check website speed only measure the front end

    hosting company verified no issues with the server, and believe the backend issues are specific just to the add page and modify page portion within the backend, they pointed out the site is 5000 pages, but I don’t think that is too large for wordpress, any other suggestion on improving speed are appreciated

    still searching for some help:

    – we have optimized the tables in through myphp admin
    -attempted to increase the php.ini file, to go from 32M to 64M and the .htaccess file to 64M but this caused a server misconfig
    -tried adding this to our wp-config.php (define(‘WP_Memory_limit”,’64M’)- this also caused a misconfig

    It has been suggested that the issue is related to using the /post-name/ permalink structure, but I don’t see how this would impact the slow down our ability to add new pages.

    All the research we have found online indicates an issue with the permalink structure, this seems very hard to believe that you can not build wordpress websites over 1000 pages without this being an issue, can anyone verify if this is correct?

    Ok still having problems here, I have changed hosting providers without any improvements. The main recommendation from hostgator is to find someone who can create an index within our mysql tables to help these pages load faster.

    The site is around 5800 pages and has about 5800 unique images

    Can anyone recommend a programmer who may assist with this?

    Additionally the post functionality works fine, the issue with slow load is only relative to adding or modifying a page

Viewing 13 replies - 1 through 13 (of 13 total)
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