• Resolved eimpacteric

    (@eimpacteric)


    I’m trying to connect to BackBlaze (remote storage), but I’m getting this error when I try to verify:

    Backblaze connection error: Received error from B2: required field bucketId cannot be null

    I don’t see anywhere to enter the bucketId. Am I missing something?

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support jimiero

    (@jimiero)

    Hello

    Have you checked the “Remote Storage” settings on “Blackblaze Storage” at field “Backblaze Bucket Name” section ?

    Backblaze Account Id
    Backblaze Application Key
    Backblaze Bucket Name
    Backblaze Cleanup (days)

    These are the only options for Backblaze. There is no field for the Bucket ID (which is not the same as a Bucket Name). And yes, I’ve tried putting it in as the Bucket Name which doesn’t work.

    I’m not sure the answer but their support is great. Might want to try them directly https://wordpress.org/support/topic/backblaze-connection-error-3/

    Plugin Support jimiero

    (@jimiero)

    Hello,

    We just tested and works as expected here, did you filled all those 4 fields?

    Backblaze Account Id = Here you enter Your Application keyID
    Backblaze Application Key = Here you enter your Application Key
    Backblaze Bucket Name = Here you enter name of Bucket where you want file to be uploaded
    Backblaze Cleanup (days) = numbers of days like: 4

    yes
    yes
    yes
    yes

    I use backblaze on many websites (with another plugin), but thought I would try xcloner. I’ll just remove and move on.

    Plugin Author watchful

    (@watchful)

    Peculiar it’s not working for you. If you’d like us to test your credentials, you can reach out at xcloner.com.

Viewing 6 replies - 1 through 6 (of 6 total)
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