Support » Plugin: WordPress Backup to Dropbox » Back up not working

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  • Do you see the WordPress back up to DropBox tab on the left hand side?

    I too have yet to see the plugin do a single thing.

    I myself DO see the DropBox tab on the side and I also see all the other settings such as
    Next Scheduled
    Excluded Files and Directories

    But I get no where.

    btw, I’ve had the plugin for almost two weeks now.

    Plugin Author Michael De Wildt


    @jmwrealestate You are using an older version of PHP (5.2.17) and I have just discovered issues with the latest Dropbox API and this version of PHP where only folders are created and no files are actually uploaded.

    It is STRONGLY recommended that you upgrade to PHP 5.3 or higher because, as of December 2010, version 5.2 is no longer supported by the PHP community.

    If this is not possible please downgrade to WPB2D 1.3 here =>

    Note: 1.3 will only be supported for bugfixes only. All new features will be on the main branch.

    Plugin Author Michael De Wildt


    I have done some more investigating and it looks like PHP versions >= 5.2.16 are not affected by the empty folder bug.

    Unfortunately anyone with versions lower then this have no choice but to upgrade php (RECOMMENDED) or downgrade the plugin.


    Hi Michael,
    Thanks for taking the time to reply. I dont know how to update PHP, and when i click the link to downgrade all i can do is save or open the file. Nowhere to launch or execute it..
    Might just try another plug in.
    Thanks anyway

    Hang on, I am a newbie! Forgot i had to upload the zip filel. Geez shoot me now. will report back!

    Oh dear. It installes and unpacks, but when i go to back up log or back up settings i get:

    Error message: A database backup cannot be created because WordPress does not have write access to ‘/usr/local/pem/vhosts/110446/webspace/httpdocs/onthestreet/wp-content’, please create the folder ‘backups’ manually.


    I have tried both versions and can’t get it to work either. Domain is

    Plugin Author Michael De Wildt


    Gday mate,

    You are redirecting wp-cron.php which means that WordPress will never be able to start any scheduled tasks, including backups.

    This should yield a blank white page:


    Hi Michael,

    I too am having problems getting this to work. I am hosted in InMotionHosting. Running PHP5.3.27, WordPress 3.6, and WordPress Backup to Dropbox Version 1.5.5

    It appears to be setup properly in the dashboard. It links to the dropbox and it created the following:



    I know this looks great but It only seems to be working manually. And only after I de-activated the plug-in and then re-activated it.

    The email notification I receive no matter what day of the week tells me that the backup occurs on Sunday (I have it set to backup daily).

    So, how do I fix the daily automatic backups, and the seemingly (perpetually) wrong time in the emails (and log)? Here is saturdays’s log entry:

    01:28:53: Backup started on Sunday August 4, 2013.

    But it doesn’t matter, every day says the same thing. Always Sunday.



Viewing 10 replies - 1 through 10 (of 10 total)
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