Support » Plugin: UpdraftPlus WordPress Backup Plugin » Back-up keeps showing not finished, how do I resolve?

  • Resolved diraph


    I have been trying to back up my website Database, Plugins, Themes,Uploads,Others but it doesn’t complete the back-up.

    It keeps showing: (Not finished) Remote storage: Google Drive.

    Please how do I resolve/restart it properly.


    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor bcrodua



    Can you please send us a copy of the backup log?
    This can be found in the UpdraftPlus Existing Backups tab.
    Please use an online service such as Dropbox or Pastebin for the log, and post the link here.

    Best Wishes,



    Sorry for the late response. CLICK HERE to view the log.



    Hi there! I’m having the same issue unfortunately. It has always worked well in the past. Log file is here. Thank you so so much for your help!


    [Moderated: Large code excerpt removed per forum guidelines. Please use Pastebin and Gist and copy your code there. Then return here and paste the link to that here.]

    • This reply was modified 9 months ago by t-p.
    Plugin Contributor bcrodua


    Hi @diraph,

    The log shows that the backup has been timed out or killed while sending the backups to your remote storage.

    That is usually due to server resources reaching its limit. Please ask your host to increase your server resources.

    @rocketsam please use an online service like Dropbox or Pastebin and copy the link here.

    Best Wishes,

Viewing 4 replies - 1 through 4 (of 4 total)
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