Support » Plugin: Frontend File Manager Plugin » AWS uploads fail on slow connection

  • Hello nMedia,

    We really need to find a fix for this.

    When uploading a file on a slow internet connection, the file fails to upload.

    In my Google Chrome console, if I click on the Network Tab & select the AWS request, under response I see this:

    <?xml version=”1.0″ encoding=”UTF-8″?>
    <Error>AuthorizationHeaderMalformed<Message>The authorization header is malformed; the region ‘us-east-1’ is wrong; expecting ‘eu-west-2′</Message><Region>eu-west-2</Region><RequestId>327C9C026CDB7D243</RequestId><HostId>y2prmGIK+6goJrLZRA142fue/EcVc2WSBCp7WIHULRsoePSoIJt7DVkRN9F32$1=</HostId></Error>

    This points to a timeout issue?

    You can replicate this your side using the following settings:

    In Google Chrome Developer Tools, under Network Conditions, choose:
    Caching: Unchecked
    Network Throttling: Slow 3G
    User agent: Select automatically

    Then upload a file larger than 15MB.

    Please could you try the above?

    This is using the latest plugin here & pro plugins from our client area.

    Kind regards

    • This topic was modified 8 months, 3 weeks ago by livetechy.
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