Support » Plugin: Visual Composer Website Builder » Awful plugin

  • sb1202

    (@sb1202)


    As others have said, some of the 5 star reviews appear to be be by the plugin authors. That said, as others have pointed out, this is an awful plugin that is so difficult to work with, it’s a nightmare to actually build anything. You go through the process of building a page only for it to reset on you, freeze or some other issue. I Battled with this for days and days and could not get a site to build at all. Templates and themes don’t work and have to be reset. I gave up in the end as I was wasting so much time. Let’s be clear, No software is perfect and there are always tweaks and development in the roadmap, but this I seriously think this was thrown together without any testing. The interface is truly diabolical and at times just impossible to work with due to the crazy flyout popups all over the place whenever you roll over an icon. Sadly, I bought the premium plugin and forgot to ask for a refund so I’m stuck with a plugin that is the worst ever. Support? Well, read the other bad reviews as they speak for themselves.

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  • Plugin Support Rohan Khandeparkar

    (@rohanvc)

    Hi @sb1202

    We regret the inconvenience caused.
    Our plugin is thoroughly tested before we release any updates to the public, to ensure that it works across all the possible platforms/devices. Support is an integral part of our service and we want to ensure that any issues faced, are solved in timely manner. If you have already opened a ticket via our support portal: http://visualcomposer.com/support then can you please share it’s id with us? Our support team will be glad to sort out the issue, so that you can continue using the plugin.

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