Support » Plugin: Cool Timeline » Awful deactivation process to switch domains

  • The process for switching domains is a huge hassle, with the pro version. You cannot deactivate the license from any central account. So, that means if you take a site offline, then create another site on a different domain, then try to use the license it will not allow you to activate it.
    What you have to end up doing is relaunch the site (hopefully you didnt delete it), on the identical domain, then deactivate to release the license.

    Complete waste of time, servers and resource.

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  • Plugin Contributor Satinder Singh

    (@satindersingh)

    Sorry for inconvenience with license registration / deactivation process in PRO version. We will sure improve license management process for our PRO users.

    If you are still facing any issue in license activation process then please contact our premium support team. We will immediately update your license status. Also customer happiness is our priority so we will increase your license limit so you can use it on 1 more website as it was the reason behind wastage of your time.

    Do not further reply under this review, you can contact premium support directly for any query – https://cooltimeline.com/support/

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