• cafamagician

    (@cafamagician)


    I need a simple redirect, not a glorified plugin that breaks my site by not letting me get past the splash screen to go deactivate this plugin. When I click the usual Plugins –>Installed Plugins I am, ironically, redirected to the Redirection tab of this plugin. Awful.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Nick

    (@d4d5bh6)

    Thank you for your feedback @cafamagician, that is very unusual, we haven’t heard this from other users. Please help us to debug this case. What do you mean with splash screen exactly? Do you mean this lightbox? https://monosnap.com/file/LM16UZwbZEtTlExlTTaqu2uYRzjKjd

    Plugin Author iClyde

    (@iclyde)

    Hi @cafamagician

    Based on the description of your issue it sounds like your browser cached the plugin activation URL which redirects you from plugins.php to our plugin settings.

    This is not expected behavior of the browser which means something may modify your website logic such as managed WordPress solution, broken object-cache configuration or some browser extension.

    The simplest solution for you would be to try with incognito mode without any browser extensions, alternatively you can use clean profile different browser such as Edge <-> Chrome <-> Safari.

    Let me know if that resolves your issue, in the past only one person reported similar issue but it was resolved by cache clear, we would like to identify this issue which would allow us to fix it within the plugin permanently.

    Related topic: https://wordpress.org/support/topic/redirection-plugin-stops-me-accessing-plugins-page/

    Thank you!

    Plugin Author iClyde

    (@iclyde)

    Hi @cafamagician

    The issue should be resolved in WP core in v6.6:
    https://core.trac.wordpress.org/ticket/61269

    Plugin Support Nick

    (@d4d5bh6)

    Hi @cafamagician, as iClyde mentioned, it was an issue from WordPress, they corrected it now. Could you please check? Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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