Awesome plugin with a learning curve

  • tommybeck

    (@tommybeck)


    10 months, 3 weeks ago

    Bottom line, this is a great plugin: translating your site directly on the live pages is very comfortable and straightforward. Hover the text you want to translate, click, type, save, and voilà!

    When I needed help, there was a little glitch in communication at the beginning, but Anca stepped in and she was really helpful! TranslatePress was translating strings it shouldn’t have, and Anca wrote a custom override so my site could continue running until they release a permanent fix.

    • This topic was modified 1 month, 3 weeks ago by tommybeck. Reason: Lots of bugs in recent versions, support is unresponsive
    • This topic was modified 1 month ago by tommybeck. Reason: Got great support
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  • Plugin Support Alex

    (@alexcozmoslabs)

    10 months, 3 weeks ago

    Hello,

    Thank you for your encouraging review and rating! We’re pleased to hear that you found TranslatePress to be useful and intuitive, even with the inevitable learning curve that comes with complex content translation tools.

    We understand that some plugins may present unique translation challenges. That’s why TranslatePress offers a range of options and workarounds to cater to various scenarios. We continuously strive to improve our platform and assist users in overcoming these obstacles.

    Regarding the options that may be tricky to locate sometimes, we appreciate your feedback on this. We aim to ensure that our features are easily accessible to all our users. As you’ve mentioned, if you ever encounter difficulty, our responsive support team is always ready to assist, and we generally are able to provide a solution on the first attempt.

    Thank you once again for recommending TranslatePress. Your positive response reaffirms our commitment to provide users with good translation solutions.

    Best regards,

Viewing 1 replies (of 1 total)
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