Title: Awesome doesn’t create Ticket
Last modified: October 6, 2021

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# Awesome doesn’t create Ticket

 *  Resolved [toma4armi](https://wordpress.org/support/users/toma4armi/)
 * (@toma4armi)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/awesome-doesnt-create-ticket/)
 * Hello,
 * Unfortunately, my customers are not more able to create new tickets from the 
   frontside interface. I tried to create the ticket for them from the back-end 
   side and it works.
 * Thanks in advance!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [sademhaj](https://wordpress.org/support/users/jahmedas/)
 * (@jahmedas)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/awesome-doesnt-create-ticket/#post-14949461)
 * Hi [@toma4armi](https://wordpress.org/support/users/toma4armi/)
 * Thank you for reaching us. Could you please explain what is the exact issue or
   error that comes up with they try to create a ticket?
 * Thanks
 *  Plugin Author [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * (@yeisonbp)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/awesome-doesnt-create-ticket/#post-14996989)
 * Hi,
 * Marking as solved, but any questions you have, let us know.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Awesome doesn’t create Ticket’ is closed to new replies.

 * ![](https://ps.w.org/awesome-support/assets/icon-256x256.png?rev=1849681)
 * [Awesome Support - WordPress HelpDesk & Support Plugin](https://wordpress.org/plugins/awesome-support/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/awesome-support/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/awesome-support/)
 * [Active Topics](https://wordpress.org/support/plugin/awesome-support/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/awesome-support/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/awesome-support/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/awesome-doesnt-create-ticket/#post-14996989)
 * Status: resolved