Support » Plugin: Advanced WordPress Backgrounds » AWB video doesn’t play on iPhone 11

  • Hi,

    When I open my page a video should load after a few seconds. This works fine on my Safari iPhone 12, but on an iPhone 11 Pro the video never loads at all. I tried using both Vimeo and a local file to see if that was the issue, and neither of those options work on that specific model.
    Is that iPhone not supported by this plugin?
    Am I doing something wrong?

    Here is my shortcode:
    [vc_row awb_type="video" awb_stretch="1" awb_image_size="tetsuo_edge_image_huge" awb_image_background_size="contain" awb_image_background_position="50% 50%" awb_video_mobile="1" awb_image="2495" awb_video_mp4="https://fugadrip.com/wp-content/uploads/2021/04/main-home-full-version.mp4" awb_video_webm="https://fugadrip.com/wp-content/uploads/2021/04/main-home-webm-version.webm"]

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author nK

    (@nko)

    Hey.

    I don’t know the difference between 11 and 12 iPhones… Maybe the iOs version differs? I can only test it on iPhone 12 where the plugin is working fine.

    Regards, nK.

Viewing 1 replies (of 1 total)
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