Support » Plugin: WP-Lister Lite for eBay » Avoid this plug in

  • This plug in doesn’t work. It’s supposed to be easy to set up but isn’t. I’ve had developers working straight days trying to get this to intergrate with Amazon. Still doesn’t update properly. Has cost a ton of money, now I’m looking around for other solutions.

    Avoid at all costs!

    PS – one star seems to be the lowest review I can give this product. I’d give it zero if I could.

    • This topic was modified 8 months, 2 weeks ago by  timpayne1.
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  • Plugin Author WP Lab

    (@wp-lab)

    I’m sorry to hear that, Tim, but from what I can see it was mainly a case of unlucky timing…

    Amazon changed the process of connecting 3rd party apps to a seller account, and it took us a while to implement their new system. My sincere apologies for that delay but it was a great deal of work plus some additional paperworks required.

    This would generally only affect new users, who have to connect WP-Lister to their Amazon account. Existing users should not have been affected at all, theoretically. And new users usually try the free version first before they purchase the Pro version, where Pro users get a full refund if they want to return the plugin within a month, no questions asked.

    From what I can see, you started using WP-Lister Pro quite a while ago, and you were definitely not unhappy with our support back then, nor was your developer. But it seems that recently you were trying to install WP-Lister on a new site (or move your site from a staging location to a different domain?) and that’s when you ran into the problem connecting new seller accounts.

    This problem has been fixed in version 0.9.12 – every EU seller is now able to connect their account again using the new authentication system – and if you as an existing user encountered this problem that was really unfortunate.

    As a new user you would have asked for a refund for sure, and I would offer you one still, but PayPal doesn’t allow me to send a refund after that much time. Just in case you’re willing to give it another try with version 0.9.12, I’d gladly offer the upcoming renewal for free – as a compensation for your troubles.

    Regarding on whether WP-Lister for Amazon is “easy” to setup or not, I admit that it greatly depends on your use case. Some sellers find it very simple and straightforward to use while for others it simply isn’t the right solution. That being said, it’s still in beta and some features might not work 100% yet. That’s why we greatly appreciate bug reports from sellers which help us to the remaining issues.

    And yes, we still need to make it simpler to get started with WP-Lister – a setup assistant (like the eBay version has) should come with version 1.1 at least.

    kind regards,
    Matt

    • This reply was modified 8 months, 2 weeks ago by  WP Lab.
Viewing 1 replies (of 1 total)
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