Title: Avoid Stripe Connect
Last modified: April 6, 2024

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# Avoid Stripe Connect

 *  [reputeinfosystems](https://wordpress.org/support/users/reputeinfosystems/)
 * (@reputeinfosystems)
 * [2 years ago](https://wordpress.org/support/topic/avoid-stripe-connect/)
 * I do not recommend this plugin if you want to use it with Stripe payment gateway.
   
   I recently came to know that in Easy digital downloads when used stripe payment
   gateway It gives them complete access of all your payment transactions happened
   through EDD. So they can access all your subscription transactions including 
   customer details. Anybody can check their code to confirm.I would ask EDD guys
   to give option to your customers that if they do not want to connect their account
   under you in stripe.com then they must be able to do it.
 * Also, your support response time is more than 48 hours even for premium customers.
   I had contacted them even through their given email as well but they did not 
   reply for last more than 2 days.
    -  This topic was modified 2 years ago by [reputeinfosystems](https://wordpress.org/support/users/reputeinfosystems/).

Viewing 1 replies (of 1 total)

 *  Plugin Author [Chris Klosowski](https://wordpress.org/support/users/cklosows/)
 * (@cklosows)
 * [2 years ago](https://wordpress.org/support/topic/avoid-stripe-connect/#post-17560852)
 * Ankur
 * Thank you for your feedback, and I appreciate the opportunity to address your
   concerns regarding Easy Digital Downloads and the Stripe payment gateway integration.
 * We have chosen to utilize Stripe Connect for our integration because it allows
   us to introduce new features seamlessly without requiring store owners to update
   their settings manually. This integration is part of our participation in the
   Stripe Verified Partner program, which allows us to enable advanced features 
   not generally available, enhancing the functionality for all users of Easy Digital
   Downloads.
 * When initiating Stripe Connect, all necessary information is clearly outlined
   on a secure stripe.com hosted page, including the fact that we can see account
   data. Users are provided the option to decline if they choose and instead use
   other supported gateways like Authorize.net, which are also available through
   our extensive list of third-party extensions.
 * Regarding the support response times, our team operates from 9 am to 5 pm ET,
   Monday through Friday. It appears there may have been some delay in responding
   to your inquiries, which occurred outside of these hours, and also required additional
   review before responding. We strive to deliver timely support within our business
   hours and are continuously working to improve our response times to better serve
   our customers. Thank you for your patience and understanding.

Viewing 1 replies (of 1 total)

The topic ‘Avoid Stripe Connect’ is closed to new replies.

 * ![](https://ps.w.org/easy-digital-downloads/assets/icon.svg?rev=3455837)
 * [Easy Digital Downloads – eCommerce Payments and Subscriptions made easy](https://wordpress.org/plugins/easy-digital-downloads/)
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 * 1 reply
 * 3 participants
 * Last reply from: [Chris Klosowski](https://wordpress.org/support/users/cklosows/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/avoid-stripe-connect/#post-17560852)