Title: Avoid Liquid Web/Nexcess
Last modified: June 26, 2026

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# Avoid Liquid Web/Nexcess

 *  [thewebbrigade](https://wordpress.org/support/users/thewebbrigade/)
 * (@thewebbrigade)
 * [3 days, 11 hours ago](https://wordpress.org/support/topic/avoid-liquid-web-nexcess/)
 * Avoid this plugin and their authors. They will happily take your money and then
   misrepresent what features are included in the product you paid for.
 * When I contacted support regarding a missing MailerLite add-on, representative**
   Daniel Darnell** explicitly told me that _“Mailerlite was never a Restrict Content
   Pro add-on that we sold or distributed.”_ This is demonstrably false. In the 
   core plugin code (version 3.5.59, `core/includes/misc-functions.php`), the `rcp_get_addons_list()`
   function explicitly registers `'rcp-mailerlite'` on line 1739, right alongside
   MailChimp and ConvertKit.
 * The moment I responded with this exact technical proof, Daniel Darnell completely
   stopped replying to my emails. Rather than correcting his error, providing the
   add-on, or apologizing for the misinformation, he chose to ghost a paying customer.
   Whether this is gross incompetence or a deliberate attempt to withhold features,
   it is highly unprofessional. Do not trust this company.

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 * Last reply from: [thewebbrigade](https://wordpress.org/support/users/thewebbrigade/)
 * Last activity: [3 days, 11 hours ago](https://wordpress.org/support/topic/avoid-liquid-web-nexcess/)