Support » Plugin: Preserved HTML Editor Markup Plus » Avoid it like the plague!

  • The plugin completely ruined the website.

    I read the installation instructions and yet, the website is still broken.

    • This topic was modified 2 years, 1 month ago by tmgb.
Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author J-Ro

    (@j-ro)

    Hi there, you’ll generally want to run the fixes in the settings page, that should help, but note we do recommend backups before installing, this plugin can be quite invasive.

    Hello J-Ro,

    We have ran the fixes, nothing happened.

    We have ran a back-up on plesk beforehand; however it somehow seems to have interfered and the backup is now not even helping.

    Regards,

    Plugin Author J-Ro

    (@j-ro)

    Unfortunately I can’t help further other than to recommend a restore, or you can write a script that operates on the database and adds in paragraph tags if that’s the issue.

    We have ran a restore, however it still seems to be interfering?

    Plugin Author J-Ro

    (@j-ro)

    Well, you’d need to disable the plugin for that to work, the restore would take you back and so you’d need to remove the plugin too.

    We have also completely removed the plugin. This did not seem to work either?

    Plugin Author J-Ro

    (@j-ro)

    Generally you’d remove the plugin, then restore. If that’s not doing it then you have a problem with the restore, not the plugin, and that’s not something I’m really able to help with.

    Thanks J-Ro.

    We are looking into this now to see if this is the case; it seems mostly to be interfering with WPBakery Page Builder; do you have any experience with this?

    Plugin Author J-Ro

    (@j-ro)

    No, but it’s mostly been tested with the stock wordpress WYSIWYG, so other types of page builders may have unpredictable effects. It’s disabling this function, which this page builder may use too: https://codex.wordpress.org/Function_Reference/wpautop

    The fixes go through a site and add in the p/br tags manually to backfill.

    Do you have any suggestions we could try to manually fix the website?

    Plugin Author J-Ro

    (@j-ro)

    Generally you’re going to want to add p/br tags in where double line breaks are in your post, but beyond that, your solution will be specific to your situation, so I can’t really provide much help.

Viewing 11 replies - 1 through 11 (of 11 total)
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