Support » Plugin: Woocommerce Products Designer by ORION - online product customizer for t-shirts, print cards, phone cases Lettering & Decals » AVOID does not work, they have created a new plugin, bad customer service

  • If I could give zero stars I would.
    I’ve been battling with this plugin for 4 months. Usually it takes me no more than an hour to set up the most complex plugin. The customer service are slow and rude.
    They refuse to admit things don’t work. They’ve asked for access to my website which contains private customer details, I obviously refused. I’ve been sent about 10 different version of the plugin, all with issues, yet they still keep telling me theres no bugs when it’s undeniable there are.
    To rub salt into the wound they now have emailed me telling me they are bring out a new tshirt designer plugin, and this one with no longer have any features added. Quite clearly they have given up on this one and are trying to start afresh with another.
    I have received no compensation to the huge amount of time I have wasted other than an extension to my support, which I had to really push for, and is useless as they’ve admitted they’re no longer working on this plugin.

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