avatars not showing

Resolved Cosmin T.
(@cosmindan22)

1 year, 11 months ago

Hey guys

So I want to change from the initials avatar from your plugin to the avatar image that the user has. I have a Social Login plugin which automatically takes the image from user’s Google, X or Linkedin account and makes it his profile picture. This can be seen in each user profile in admin in About the User – Profile Picture.

Now when that user posts a comment on the default WP the image shows, however on the Reviews side it doesn’t, it still shows the gravatar default mystery person.

In Reviews I set:

Enable Avatars – Yes

Fallback Avatar: None

Regenerate Avatars: No

Thank you for your help

Viewing 9 replies - 1 through 9 (of 9 total)

Plugin Author Gemini Labs
(@geminilabs)

1 year, 11 months ago

change the Regenerate Avatars option to Yes. If your avatar plugin is built correctly then that should work.
Thread Starter Cosmin T.
(@cosmindan22)

1 year, 11 months ago
Hi

The Social plugin works just fine. Check the images please:
1. User profile in admin https://prnt.sc/MHfHCXC-9AQM
2. Comments section default WordPress https://prnt.sc/kujXaeGkA9p4
3. Reviews plugin https://prnt.sc/ssB4EGP-c3UB
Plugin Author Gemini Labs
(@geminilabs)

1 year, 11 months ago

Site Reviews uses the WordPress avatar functions to get the avatar. If the avatar plugin doesn’t hook into all of the avatar filter hooks that WordPress provides, then it may not work.
Plugin Author Gemini Labs
(@geminilabs)

1 year, 11 months ago
Also, the screenshot you posted is of the admin edit screen of the review which displays the avatar saved to the review. WordPress comments on the other hand do not save the avatar URL to the comment.

The Regenerate Avatars option fetches the avatar using the WordPress avatar functions when the review is displayed on the frontend but it does not change the avatar url saved to the review.
- This reply was modified 1 year, 11 months ago by Gemini Labs.
Thread Starter Cosmin T.
(@cosmindan22)

1 year, 11 months ago

Here is the frontend of the review https://prnt.sc/8BMhbQZcuVc5

And here is the frontend of the default WordPress comments https://prnt.sc/QjKj5MFjZNiL

So it’s clear that your plugin doesn’t take the default avatar saved by WordPress
Plugin Author Gemini Labs
(@geminilabs)

1 year, 11 months ago
What is the link to the Social Login avatar plugin you are using. I can almost guarantee that it is not overriding all of the required avatar hooks necessary.

For example, these two avatar plugins override all of the required WordPress avatar filter hooks correctly and work as expected:

Basic User Avatars – ✅
https://wordpress.org/plugins/basic-user-avatars/

One User Avatar | User Profile Picture – ✅
https://wordpress.org/plugins/one-user-avatar/

On the other hand, these avatar plugin only partially override the WordPress avatar functions and do not correctly filter the get_avatar_url function so they do not work as expected with Site Reviews:

Simple Local Avatars – ❌
https://wordpress.org/plugins/simple-local-avatars/

Simple User Avatar – ❌
https://wordpress.org/plugins/simple-user-avatar/
- This reply was modified 1 year, 11 months ago by Gemini Labs.
Thread Starter Cosmin T.
(@cosmindan22)

1 year, 11 months ago

I am using the Pro version of Nextend Social Login and Register https://wordpress.org/plugins/nextend-facebook-connect/ which is quite a big plugin in terms of Social login and register. The plugins you mention don’t have any social login or register abilities, they just change the user avatar.

I am not a pro developer, but since the WP comments takes the avatar that the Social plugin gets from the user’s social profiles, I’d guess it should be ok for all plugins that use an avatar system.

Plugin Author Gemini Labs
(@geminilabs)

1 year, 11 months ago

This was happening due to a code snippet on the website which was using the site-reviews/avatar/generate filter hook to remove the avatar from the review.

Thread Starter Cosmin T.
(@cosmindan22)

1 year, 11 months ago

Yes it seems so. At that time that snippet made sense. Sorry for the trouble and thanks for your help

Viewing 9 replies - 1 through 9 (of 9 total)

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