Support » Plugin: Letter Avatars » Avatars not showing.

  • Resolved Deyson

    (@deyson)



    Hello and good day.

    I had installed another letter avatar plugin before using yours. I do not know if that could have caused a conflict.
    Now when I install your plugins the avatars that need letters are missing. They now show as a blank area.

    Here is a video showing the error: http://quick.as/l7qs09g5

    This is the other plugin I had tested first. https://wordpress.org/plugins/wp-first-letter-avatar/

    Please let me know if there is anything that I would need to do or if you have any questions.

    Thank you for your time and have a great day!

    • This topic was modified 1 year, 2 months ago by  .
Viewing 8 replies - 1 through 8 (of 8 total)
  • It seems it may be a conflict with WP-discuz.

    Plugin Author Sibin Grasic

    (@seebeen)

    Hello Deyson,

    I have just updated the plugin and completely revamped the codebase.
    Can you try now and let me know if the plugin works correctly now?

    Deyson

    (@deyson)

    Thank you, Sibin,

    I ended up using another pluign. But as soon as I get a chnace I will test yours out. Thank you.

    Plugin Author Sibin Grasic

    (@seebeen)

    You’re welcome

    BTW

    (@48fourteen)

    I am having the same issue. The letter does not appear.

    Plugin Author Sibin Grasic

    (@seebeen)

    Can you send me an e-mail – support@sgi.io with details. I’ll try to help you out ASAP 🙂

    Me too. I did not have a previously installed plugin, but your letters are not showing up. I tried turing off avatars, saving, then back on, but still no. I really want yours over the other guy since you seem to be updating more frequently.

    Plugin Author Sibin Grasic

    (@seebeen)

    Hello,

    Can you send me an e-mail to: support@sgi.io, with the website link, so that I may debug the issue.

    Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)
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