Avatar image not loading on my feed

  • Resolved Michele

    (@micheleking)


    3 years, 10 months ago

    The Facebook feed on this website isn’t pulling in the company avatar (logo), and I’m getting this error message when I try to open image in new window – URL signature expired.

    I have also tried re-authicentating the account.

    Thanks in advance for your help.

    Michele

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Michele

    (@micheleking)

    3 years, 10 months ago

    I’m still looking for support. I’m trying to get the user pic to show up on the Facebook feed which is not producing the error message “URL signature expired”.

    Your help is greatly appreciated.

    Michele

    • This reply was modified 3 years, 10 months ago by Michele.
    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    3 years, 10 months ago

    Hi,

    We are sorry for the late reply.

    Can you please try to reauthenticate your Facebook Feed, clear the cache and check afterwards if you still have the same issue?

    Thank you!

    Have a nice day!

Viewing 2 replies - 1 through 2 (of 2 total)
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