Avada + Complianz + The Events Calendar (maps)

  • Resolved Marcus Spanier

    (@espiat)


    3 years ago

    Hi.

    When i activate in
    Complianz -> integrations -> Plugins -> The Events Calendar

    The placeholder is shown. But when i click on the placeholder no map appears.
    No console error.
    The marketing cookie is set.

    When i reload the site nothing changes.
    The placeholder is away and the map is not shwon.

    How can i solve this problem?

    Setup:
    Avada – V. 7.3
    Complianz – Version 4.9.12
    The Events Calendar – Version 5.5.0.1
    The Events Calendar PRO – Version 5.5.0.2

    PS: When i deactivate the option, then the map is showing correctly.
    So the Map API is correct, but the user cant agree to show the map (third party data – you know 😉 )

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    3 years ago

    Hi @espiat,

    Could you share your URL, so we can have a look.

    I think we might have implemented with the free version only, it might be the PRO version does something different, we will need to take a look.

    Is it possible to test this? (Quickly) by disabling the Pro plugin and see if this helps?

    regards Aert

    Thread Starter Marcus Spanier

    (@espiat)

    3 years ago

    Hi @aahulsebos

    I disabled the PRO Plugin and the error is still there. (in Staging)

    So, we deactivated the “The Events Calendar” Integration in this environment and the URL is:
    https://www. maennerhobby .eu/event/brennerei-fuehrung-5/2021-04-01/

    Plugin Contributor jarnovos

    (@jarnovos)

    3 years ago

    Hi @espiat,
    Do you by any chance have the ACF/Advanced Custom Fields integration enabled under Complianz > Integrations?

    If so, could you disable this for a moment, to see if that has the intended effect?

    Kind regards,
    Jarno

    Thread Starter Marcus Spanier

    (@espiat)

    3 years ago

    Sorry. The site isnt using ACF.
    And as a result, no ACF is listed in the Complianz plugins-list.

    I had a new idea, after your reply:

    I deactivated everything in
    Integration -> services
    Integration -> plugins
    Integration -> script center

    exept Integration -> script center -> The Events Calendar

    But no change.

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    3 years ago

    Hi @espiat,

    I have an example here, working: https://s-qg8k8w9w6bbfl.eu1.wpsandbox.org/event/test-event/

    Are there any settings in Avada, for example an extra Google Maps API, or privacy settings?

    regards Aert

    Thread Starter Marcus Spanier

    (@espiat)

    3 years ago

    Thanks for the reply.

    1. I deactivated all plugins (in staging) except:
    Avada
    Complianz
    Events (+ Pro)

    2. i deactivated all js compression, privacy etc. in Avada. no change.
    We have no maps api key in the avada settings – only in the events manager settings.

    no change.

    Then i did something

    I was going to Events Plugin -> API to see if the API is in there.

    I was deleting the API key and save.

    The API key was already in the field but the notes under the input field was another as before.

    That was it!!!!
    I think it is another options settings in events manager after an update.

    Short

    If anybody has the same problem:
    – Go to Events Manager-> API -> Delete the Maps API Key (save it before in a notepad!)
    – The API key is still in the input field, but the notes changed

    Check if the Complianz and Events Manager Map is shown correctly after allowing 3rd Party Plugins.

    What a ride.

    Please close the ticket as resolved.

    Plugin Contributor jarnovos

    (@jarnovos)

    3 years ago

    Hello @espiat,
    Very glad to hear that you were able to resolve this, and many thanks for sharing your solution on the forum.

    Marking this as resolved now.
    Kind regards,
    Jarno

Viewing 7 replies - 1 through 7 (of 7 total)
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