Autoresponder not sending customer email | WordPress.org

Resolved getyler3
(@getyler3)

4 years, 7 months ago

When submitting a booking, the admin email notification gets sent just fine. But the customer autoresponder email does not. Rather important it gets sent. Thoughts why that isn’t getting sent when the admin email sends fine? Thanks

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Viewing 4 replies - 1 through 4 (of 4 total)

Thread Starter getyler3
(@getyler3)

4 years, 7 months ago

Well the email finally arrived, but 11 hours later.

lewisvilleuk
(@lewisvilleuk)

4 years, 7 months ago

Who are you hosting with? I had serious email issues with Viewen, they couldn’t handle emails correctly. So I created email only accounts with EcoHosting. Mail works fantastic.

Thread Starter getyler3
(@getyler3)

4 years, 7 months ago

Site5

Plugin Author Roland Murg
(@murgroland)

4 years, 7 months ago

Hello,

The plugin uses WordPress’ default email function, wp_mail.

If there’s a problem with the plugin, the email either gets sent or it doesn’t.

If it arrived after 11 hours, then you should check with your hosting provider, as @lewisvilleuk said.

For any further issues, please contact us at support@wpbookingsystem.com

Viewing 4 replies - 1 through 4 (of 4 total)

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email

In: Plugins
4 replies
3 participants
Last reply from: Roland Murg
Last activity: 4 years, 7 months ago
Status: resolved