• Resolved discovermusickelowna

    (@discovermusickelowna)


    Been using autoptimize for about a year. All of a sudden I am getting a 404 error that autoptimize cannot load css for my website….when I remove or disable plugin it doesnt solve it, and its random…both our developers and Divi developers are showing that this plugin has gotten in the way of CSS displaying….

    Now were screwed

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    1. Divi (used to, not sure if they fixed this in the mean time) clear(s) the Autoptimize cache when it should not (see https://blog.futtta.be/2018/11/17/warning-divi-purging-autoptimizes-cache/). please urge them to fix this!
    2. If the autoptimize cache is cleared without the page cache being cleared, the CSS (and JS) will not load as the page in page cache will still refer to the removed autoptimized resources. clearing any page cache should fix that.

    hope this helps,
    frank

    Thread Starter discovermusickelowna

    (@discovermusickelowna)

    Thank you for the fast reply!

    Do I have to have autoptimize re-installed for this?
    We’ve been at this 16 hours.

    This issue just started and I haven’t changed the process I use, is this a new thing?

    Richard

    Thread Starter discovermusickelowna

    (@discovermusickelowna)

    I tried doing what this thread you sent suggested.
    The issue I am having is, why does autoptimize have control of my cache even after de-activating, deleting, and restoring a backup etc..?

    How can I fix this issue with the plugin?

    Thank you

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    Autoptimize does not, the issue is with a page cache still referring to the old Autoptimized files and that is not something AO can fix for you, it is that page cache that needs purging :-/

Viewing 4 replies - 1 through 4 (of 4 total)
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