Support » Plugin: Compact WP Audio Player » Autoplay function not working

  • I have embedded shortcode it’s not working rather only play button is shown which on clicking plays but autoplay not working

    code::

    [sc_embed_player loops=true volume=”50″ autoplay=true fileurl=”my song url with mp3 extension” ]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, please try the following shortcode sample.

    
    [sc_embed_player loops="true" volume="50" autoplay="true" fileurl="my song url with mp3 extension"]

    Let me know how you go.

    Thank you

    I did so by using above mentioned but autoplay not works only play icon shows on clicking as usual music plays fine, earlier autoplay was working

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, I just carried out a test in my dev site and the autoplay works for me.

    Can you share a link to the page with the audio file?

    Can you also carry out a test. Disable all other plugins except ours, then carry out a test.

    Let me know how you go.

    Regards

    Nothing works even checked while disabling other plugins, you can view the page here minervatech.xyz(currently other plugins enabled), was working fine earlier

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, can you test one of WordPress default themes like Twenty Seventeen.

    Can you share the actual shortcode which includes the mp3 file.

    Thank you

    It will be challenging and not possible as my site is live also was working fine earlier

    shortcode here

    [sc_embed_player loops=”true” volume=”50″ autoplay=”true” fileurl=”https://storage.googleapis.com/storehub_aruneshdutta/Minervatech/2019/03/Eine_Kleine_Nachtmusik_by_Mozart.mp3″ ]

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, you can test a theme in the back-end without affecting your site.

    In regards to your shortcode it has a few errors. I applied the correct double quotes and removed the space at the end just before the closing bracket. Please make sure you copy and paste the code in the text editor and not the visual editor.

    [sc_embed_player loops="true" volume="50" autoplay="true" fileurl="https://storage.googleapis.com/storehub_aruneshdutta/Minervatech/2019/03/Eine_Kleine_Nachtmusik_by_Mozart.mp3"]

    Let me know if it works for you.

    Kind regards

    • This reply was modified 3 months, 2 weeks ago by  mbrsolution.

    There seems no luck even in a different theme I think deep test and trials needs to be undertaken

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    Yes, I think you need to do more testing.

    Unfortunately I can’t help you any further because your shortcode above works well in my dev site without any issues. The moment I open the post in a new browser tab the music starts playing automatically.

    Make sure you have cleared the browser cache and the cache in your site if you run a cache plugin. Also some speed improvement plugins can sometimes cause a few hiccups.

    Kind regards

    I really appreciate your step but it seem as a user I can’t get any relevant needed output from plugin, as mentioned the music isn’t playing even on other themes and in zero plugin active state accept this one,if you need I can provide you clip as I am sure couple of days back as well it was perfectly fine

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    It is very strange to know that the plugin was working one day and then it stopped working. The only thing that I can think of is something must have changed in your server or your site.

    Kind regards

Viewing 11 replies - 1 through 11 (of 11 total)
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